Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hope Duggan

Puriri

Summary

I am an honest hard working 24 year old with experience in both administrative and hands-on roles. Whilst having a 40+ hour a week job, I also had an additional two jobs which gave me between 15-25 hours a week on top. I also do additional relief milking when called upon. I have since cut down to two jobs and am looking to get out of the hospitality industry. I am looking forward to learning and developing in......

Overview

10
10
years of professional experience
1
1
Certification

Work History

The Public Office

Sarah Sheehy
08.2019 - Current
  • Controlled food and staff costs when to keep business operating within budget and increase profits.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated a small team of employees to be productive and learn the business procedures.
  • Day to day food preparations.
  • Ensuring food and staff safety on a day to day basis.
  • Working with customers to achieve satisfaction.
  • Duty manager (LCQ)

Office Administrator at RK Flint Contracting

Richard Flint
01.2022 - Current
  • Monthly invoicing of jobs on Xero.
  • Sending outstanding statements and working with customers to create payment plans.
  • Maintaining electronic and paper filing systems for easy retrieval of information.
  • Payroll on Xero.
  • Working one on one to offer support with employees who are struggling to enter their daily job charts.
  • Control and regulate correct time sheets, making sure employees are clocking on and off at the correct time to ensure business expenses stay on track.

Office Administrator at Hauraki Hydraulics

Rick Duggan/Richard Flint
09.2023 - 08.2024
  • In charge of coding inventory items in Xero.
  • Accounts receivable reports, following up on out standing accounts.
  • Reconciliation of accounts.
  • Communication with clients to meet their needs.
  • Reduced operational costs with thorough budget management and expense tracking.
  • Marketing the business and securing target market through promotions.
  • Maintained sufficient inventory levels to meet customer demands at all times without over spending on product.

Relief Milker

Dean Bertling
01.2015 - 10.2019
  • Ensuring animals are completely milked out.
  • Gentle livestock handling techniques.
  • Checking equipment is correctly set up.
  • Cleaning the shed and milking equipment to meet health and safety standards.
  • Culling of cows.
  • Feeding calves.

Education

Project Management

Coursera
Online
10-2025

NCEA Levels 1,2,3

Hauraki Plains College
Ngatea, NZ
11-2017

Skills

  • Strong and effective communications with employer and employees
  • Excellent time management and punctuality
  • Teamwork - Professional experience in both smaller and larger teams
  • Multitasking - Able to work multiple jobs/tasks at the same time
  • Very self motivated
  • Strong intuitive and willingness to learn

Certification

  • Hospitality Leadership - confident conversations course (29/08/24)


Timeline

Office Administrator at Hauraki Hydraulics

Rick Duggan/Richard Flint
09.2023 - 08.2024

Office Administrator at RK Flint Contracting

Richard Flint
01.2022 - Current

The Public Office

Sarah Sheehy
08.2019 - Current

Relief Milker

Dean Bertling
01.2015 - 10.2019

Project Management

Coursera

NCEA Levels 1,2,3

Hauraki Plains College
Hope Duggan