Summary
Overview
Work History
Education
Skills
References
Timeline
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Hope Malae

Mt Roskill,Auckland

Summary

Dynamic Customer Service Representative with a proven track record at Humble Designs, excelling in communication and problem-solving. Enhanced customer satisfaction through effective complaint resolution and in-depth product knowledge. Skilled in payment processing and client relations, consistently delivering exceptional service and fostering positive customer experiences.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Humble Designs
Auckland
10.2024 - Current
  • Assisted customers with inquiries and product information, ensuring a positive experience.
  • Resolved customer complaints through effective communication and problem-solving techniques.
  • Maintained knowledge of products, services, and promotions to provide accurate guidance.
  • Processed orders and managed returns efficiently to enhance customer satisfaction.
  • Responded to customer requests for products, services, and company information.

Education

NCEA Level 1 & 2 -

Avondale College
Avondale

Skills

  • Customer service
  • Communication
  • Time management

  • Payment processing
  • Customer satisfaction measurement
  • Client relations
  • Product knowledge

References

Available upon request

Timeline

Customer Service Representative

Humble Designs
10.2024 - Current

NCEA Level 1 & 2 -

Avondale College
Hope Malae