Hosea Rabaka
New Plymouth,TKI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Manager
Sunglass Hut
06.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted in recruiting, hiring, training and mentoring of team members and new staff.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Approved regular payroll submissions for employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Dance Tutor
Tansi Productions - School Of Entertainment
02.2015 - Current
- Tutored kids aged 5 - 12 and Teenagers aged 13 – 19. I have lead dance crews for dance competitions & lead Workshops to develope the extended community of dancers.
- Enhanced students'' dance skills by providing personalized feedback and tailored instruction.
- Supported students in identifying, setting and achieving personal goals.
Porter
The Devon Hotel
04.2021 - 06.2022
- Participated in ongoing training programs offered by the hotel for personal growth and development within the role of Porter.
- Performed cleaning and maintenance duties as directed.
- Contributed to hotel reputation by providing exceptional customer service and addressing concerns with professionalism.
- Increased workplace safety by immediately reporting potential hazards.
Education
NCEA Level 1 And 2 -
Spotswood College
New Plymouth, NZ11.2010
Skills
- Strategic Planning
- Payroll Management
- Store operations
- Excellent Customer Service
- Performance Improvement
- Outstanding communication skills
Certification
- First Aid Training
- Certificate in Food, Health and Safety.
Dance - Family - Friends
The loves of my life. They are what keep me fulfilled
Timeline
Store Manager
Sunglass Hut
06.2022 - Current
Porter
The Devon Hotel
04.2021 - 06.2022
Dance Tutor
Tansi Productions - School Of Entertainment
02.2015 - Current
NCEA Level 1 And 2 -
Spotswood College
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