Hosea Te Momo

Crew Member

McDonalds

Sydenham, Christchurch

09.2022 - Current

Educated customers on menu items, product ingredients and nutritional values.
Performed cashier duties such as taking orders, collecting payments and providing change.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Restocked kitchen supplies including food products and utensils.
Assisted in the preparation of food items such as burgers, fries, and desserts etc.
Followed all safety guidelines while operating equipment such as grills, and fryers.
Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Provided excellent customer service to maintain a positive atmosphere for guests.
Prepared beverages such as coffee drinks, soft drinks and milkshakes according to company standards.
Adhered to health department regulations regarding food handling procedures.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Assisted management team with inventory counts of food products and beverage supplies.
Monitored quality of food served to ensure it met company standards for presentation and temperature.
Resolved all customer complaints I was able to do to a professional standard.
Maintained and organised storage areas for food products, beverages and restaurant supplies.
Processed takeout orders quickly but to a professional standard.
Informed customers about daily specials in an engaging manner.
Checked expiration dates on all products before serving them to customers.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Wiped down tables and equipment, swept and refilled stock.
Served food quickly for positive guest experiences.
Interacted pleasantly with guests to deliver quality customer service.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests.
Took orders from patrons and input selections into store computer system.
Packed fast food products in approved containers, cups and bags.
Packaged menu items into bags or trays and placed drink orders into carriers.
Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Directed patrons to restrooms and other amenities within facility.
Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Assembled and served meals according to specific guest requirements.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Served food and beverages at take-out counters to provide fast service to waiting guests.
Drove team success by quickly completing assigned tasks.
Upheld high standards of productivity and quality in operations.
Demonstrated proper food safety practices by accurately completing quality control checklist.
Explained current promotional information and items to patrons.
Prepared food for various recipes by washing, peeling and dicing ingredients.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Summary

Overview

Work History

Crew Member

Education

NCEA Level 2 -

Skills

Affiliations

Timeline

Crew Member

NCEA Level 2 -

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