Hou Serita

AUCKLAND,North Shore

Summary

I have extensive experience in customer service, giving me strong confidence in my ability to provide efficient and attentive service, and I am also capable of working in the kitchen with cooking skills.

Overview

years of professional experience

Work History

Boy at a japanese girls'bar

AMAN-YOKOHAMA-

japan, kanagawa profecture

05.2025 - 01.2026

Confident in delivering professional and courteous service to customers.
Developed strong attention to detail and the ability to anticipate customers’ needs.

Japanese Restaurant

Gindako Highball bar,Gotanda Branch

japan, tokyo

03.2024 - 03.2025

Confident in using English for customer service situationsWorked in a very busy restaurant, developing the ability to work quickly and efficiently in a fast-paced environment.
Primarily worked in front-of-house service, including taking orders, serving food and drinks, and handling customer service.
Able to prioritize tasks and maintain high-quality service under pressure.
Gained basic conversational English skills through regular interaction with international customers.
Confident in using English for customer service situations.

Japanese restaurant

Taishu Sakaba Gono-Go,Yutenji Station Front Branch

japan, Tokyo

01.2023 - 03.2024

Primarily worked in the kitchen, including food preparation, cooking support, and maintaining cleanliness.
Confident in contributing effectively in a kitchen environment.

Education

Bachelor of Arts - Business Administration

Rissho University

4-2-16 Osaki, Shinagawa-ku, Tokyo 141-8602 Japan

04-2026

Skills

Customer service
Attention to detail
Time management
Project management

Team collaboration
Communication skills
Cooking skills

Timeline

Boy at a japanese girls'bar

AMAN-YOKOHAMA-

05.2025 - 01.2026

Japanese Restaurant

Gindako Highball bar,Gotanda Branch

03.2024 - 03.2025

Japanese restaurant

Taishu Sakaba Gono-Go,Yutenji Station Front Branch

01.2023 - 03.2024

Bachelor of Arts - Business Administration

Rissho University

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