Houxiong Fang
Wigram,Christchurch
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Driven Front End Cashier focused on quickly processing merchandise transactions to enhance customer shopping experience. Skilled in handling returns and exchanges and answering customer inquiries. Comfortable working independently with little to no supervision.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated university student seeking internship in marketing to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
1
1
year of professional experience
Work History
Front Desk Cashier, Goods Sorting
Wan Yi home convenience store
Xishan District, Kunming
02.2022 - 09.2022
- Provided excellent customer service by responding to inquiries promptly and professionally.
- Organized promotional displays and maintained cleanliness of checkout areas.
- Assisted in the ordering, receiving, stocking and distribution of merchandise.
- Served as a role model for other staff members by demonstrating exemplary work ethic.
- Managed incoming calls from customers seeking assistance with product selection or order placement.
- Processed customer payments using various payment methods such as credit cards, debit cards, checks and cash.
- Prepared daily reports on sales activity and stock levels for management review.
- equate supply of merchandise was available.
- Handled customer complaints in a professional manner while resolving issues in an efficient manner.
- Greeted customers and provided information regarding store policies.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Addressed and resolved customer complaints with friendly and level-headed assistance.
Education
BBA - Marketing
Lincoln University
Christchurch, NZ11-2024
Skills
- Professional Appearance
- Conflict Resolution
- Display Maintenance
- Decision-Making Capabilities
- Verbal Communication
- Multitasking
- Active Listening
- Planning
- Interpersonal Communication
- Data Entry
- Calm Under Pressure
- Teamwork and Collaboration
- Flexible and Adaptable
- Adaptability
- Problem-Solving Abilities
- Reliability
- Effective Communication
- Adaptability and Flexibility
- Excellent Communication
- Professional Demeanor
- Time Management
- Analytical Skills
- Interpersonal Skills
- Analytical Thinking
Affiliations
- I am good at cooperating and communicating in a team, and can communicate and analyze and solve problems in time. Get along well with others, good at independent and analytical thinking.
- I am Willing to think and adapt to different lifestyles in different environments.
- My part-time time can be flexible and convenient.
Accomplishments
- I am happy to create a good team atmosphere in the collective.
- Communicate and deal with problems in a timely manner.
- High enthusiasm for work.
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Front Desk Cashier, Goods Sorting
Wan Yi home convenience store
02.2022 - 09.2022
BBA - Marketing
Lincoln University
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