Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Hsienhui(Shirley) Wang

Hsienhui(Shirley) Wang

Auckland,AUK

Summary

Dynamic professional with 18+ years in Product, Project, Platform and software management. Results-driven professional with extensive experience in leadership and strategic oversight. Adept at driving organizational success through effective team collaboration and problem-solving. Recognized for adaptability and keen focus on achieving objectives. Demonstrated excellence in stakeholder communication and operational efficiency.

Overview

19
19
years of professional experience

Work History

Product Manager (Water Cooled Package Units)

Temperzone
02.2024 - 05.2025
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Improved product functionality with innovative design solutions, resulting in increased sales conversions.
  • Launched successful products by conducting thorough market research and identifying customer needs.

Executive Assistant to the Chairman

JPC Connectivity
10.2022 - 01.2024
  • Supported Chairman's professional development goals through proactive calendar management, event coordination, registration assistance.
  • Facilitated timely completion of projects by providing administrative support to the Chairman and collaborating closely with cross-functional teams.
  • Coordinated high-profile events and conferences, ensuring seamless execution and attendee satisfaction.
  • Expedited problem-solving initiatives by promptly addressing inquiries from internal staff members or external partners.

Associate Director, Product Department

CATCHPLAY Co.
01.2015 - 08.2022
  • Led Engineering(Front & Back end) team to launch the (mobile/TV) Applications of the telecom operators in Singapore and Indonesia.
  • Identified the requirements with customers and deliver to internal team(content/engineering)
  • API integration and hands on the testing/verifications
  • Developed engineering tasks through Agile(2 weeks spirit)
  • Managed data transfers and proactively resolved issues at manufacturing sites through effective troubleshooting.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Assisted in organizing and overseeing assignments to drive operation.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Senior Sales/R&D Product Manager Lead

Foxconn Technology Group
06.2009 - 01.2015
  • Dedicated for Cisco team on ODM/OEM Products
  • Liaised with sales and marketing team to define customers' spec, incorporating into subsequent production runs and development lifecycles.
  • Managed relationships with supply chain partners, enabling necessary materials and hardware to remain readily available.
  • Facilitated increased product awareness through promotion and innovative sales strategy.
  • Created product positioning strategies designed to achieve optimal market penetration.
  • Created production road map with concrete goals and clear timelines to predict manufacturing output.
  • Oversaw internal product team and external partners.
  • Headed solutions supporting rapid expansion and program proliferation from concept to reality.

Senior Service Specialist

Hyatt Hotels Corp
11.2006 - 06.2009
  • Installed database system updates to address vulnerabilities and reduce security issues.
  • Improved CRM systems with addition of new features and infrastructure.
  • Troubleshot systems comprised of security alarms and networking connectivity.
  • Maintained the database system remotely
  • Enhanced interfaces to promote better functionality for users.
  • Recommended technology upgrades to improve client security.
  • Organized system operating procedures to strengthen controls.
  • Resolved issues related to operational components for LAN, WAN and surveillance systems.
  • Documented problems and corrective actions to maintain records.
  • Interpreted diagnostic results to provide accurate repair recommendations.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

Master Of Science - Engineering Management

Florida Institute of Technology
United States
12.2006

Master Of Science - Computer Engineering

Florida Institute of Technology
United States
12.2006

Skills

  • 8 years Project/Product/ Management in Global ODM / OEM company
  • 7 years Platform/Software /Program Management in Global marketing
  • Database Development & diagnosis(dashboard)
  • Scheduling and Coordinating projects' stakeholders
  • Experienced on GA/Tableau/Power BI
  • MS office(Project/excel/word/Visio)
  • Experienced on Agile Software development(Scrum master)
  • Negotiation and Problem solving
  • Managing Operations and Efficiency customer support
  • Main Role of Cross-functional teams

Languages

English
Chinese (Mandarin)

Certification

Scrum Alliance Certified ScrumMaster(CSM)

Timeline

Product Manager (Water Cooled Package Units)

Temperzone
02.2024 - 05.2025

Executive Assistant to the Chairman

JPC Connectivity
10.2022 - 01.2024

Associate Director, Product Department

CATCHPLAY Co.
01.2015 - 08.2022

Senior Sales/R&D Product Manager Lead

Foxconn Technology Group
06.2009 - 01.2015

Senior Service Specialist

Hyatt Hotels Corp
11.2006 - 06.2009

Master Of Science - Engineering Management

Florida Institute of Technology

Master Of Science - Computer Engineering

Florida Institute of Technology

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Hsienhui(Shirley) Wang