Hsienhui(Shirley) Wang

• Developed product documentation to communicate upcoming features and products to external/internal teams.
• Developed comprehensive go-to-market strategies, ensuring successful product launches and brand positioning.
• Communicated effectively with team to deliver updates on project milestones and deadlines.
• Managed full product lifecycle, from ideation through post-launch support,
ensuring consistent quality control measures were in place.
• Optimized product performance with data-driven analysis and continuous improvement initiatives.

• Supported Chairman's professional development goals through proactive calendar management, event coordination, registration assistance.
• Facilitated timely completion of projects by providing administrative support to the Chairman and collaborating closely with cross-functional teams.
• Coordinated high-profile events and conferences, ensuring seamless execution and attendee satisfaction.
• Expedited problem-solving initiatives by promptly addressing inquiries from internal staff members or external partners.

• Led Engineering(Front & Back end) team to launch the (mobile/TV) Applications of the telecom operators in Singapore and Indonesia.
• Identified the requirements with customers and deliver to internal team(content/engineering)
• API integration and hands on the testing/verifications
• Developed engineering tasks through Agile(2 weeks spirit)
• Managed data transfers and proactively resolved issues at manufacturing sites through effective troubleshooting.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Assisted in organizing and overseeing assignments to drive operation.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

• Dedicated for Cisco team on ODM/OEM Products
• Liaised with sales and marketing team to define customers' spec, incorporating into subsequent production runs and development lifecycles.
• Managed relationships with supply chain partners, enabling necessary materials and hardware to remain readily available.
• Facilitated increased product awareness through promotion and innovative sales strategy.
• Created product positioning strategies designed to achieve optimal market penetration.
• Created production road map with concrete goals and clear timelines to predict manufacturing output.
• Oversaw internal product team and external partners.
• Headed solutions supporting rapid expansion and program proliferation from concept to reality.

• Installed database system updates to address vulnerabilities and reduce security issues.
• Improved CRM systems with addition of new features and infrastructure.
• Troubleshot systems comprised of security alarms and networking connectivity.
• Maintained the database system remotely
• Enhanced interfaces to promote better functionality for users.
• Recommended technology upgrades to improve client security.
• Organized system operating procedures to strengthen controls.
• Resolved issues related to operational components for LAN, WAN and surveillance systems.
• Documented problems and corrective actions to maintain records.
• Interpreted diagnostic results to provide accurate repair recommendations.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.