Hugh Burnett
Tamworth,Australia
Summary
Motivated graduate with a Certificate III in Business Services, bringing hands-on experience in food and beverage service, customer relations, and team coordination. Known for professionalism and adaptability in fast-paced environments, ensuring high standards of service and guest satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Rosewood Food and Beverage Attendant/Room Attendant
Rosewood Cape Kidnappers
Hawke's Bay, New Zealand
01.2026 - Current
- Provided professional table service, including food delivery and wine pouring.
- Delivered high-standard guest service in a luxury lodge environment.
- Provided exceptional customer service to enhance guest dining experiences.
- Addressed guest enquiries and requests with professionalism and attention to detail, enhancing overall experience.
- Ensured presentation and cleanliness of dining areas met fine dining standards.
- Delivered food and beverages promptly to guests, contributing to efficient service during events.
- Assisted in setting up dining areas for events and meal services.
- Supported restaurant preparation and daily service operations.
- Collaborated with kitchen staff to ensure smooth service operations.
- Communicated effectively with guests to accommodate special requests and needs.
- Handled cash transactions and processed payments accurately at the register.
- Followed health and safety regulations to ensure food quality standards were met.
Swimming Pool Manager/Kiosk Supervisor
Tamworth Regional Council
Tamworth, NSW
02.2022 - 02.2026
- Oversaw daily pool and kiosk operations, ensuring smooth functionality and effective staff supervision.
- Led emergency response teams including CPR and spinal rescues.
- Coordinated staff schedules while maintaining compliance with safety standards.
- Managed cash handling, stock control, and kiosk sales.
- Provided professional customer service by addressing enquiries and resolving customer concerns.
The Press Bar Attendant
The Press 2340
Tamworth, NSW
02.2025 - 01.2026
- Crafted classic and signature cocktails to meet house standards, contributing to beverage quality.
- Provided high-quality bar service in fast-paced cocktail environment, enhancing customer experience.
- Provided wine recommendations while ensuring responsible alcohol service.
- Maintained glassware through cleaning, polishing, and stock rotation.
- Assisted with opening and closing duties to ensure smooth operations.
- Assisted with opening and closing duties to ensure smooth operations.
Farm Hand
Simon podiaty limited
North Tamworth, New South Wales
01.2020 - 09.2021
- Managed cattle operations, including mustering, drenching, feeding, tagging, and yard work to support livestock health and productivity.
- Handled sheep tasks, including lamb marking and mustering, to facilitate effective flock management.
- Executed general farm labour and maintained property to ensure operational readiness.
- Constructed and repaired fencing, including post installation and wire straining.
- Maintained safe and reliable work practices in physically demanding conditions.
Supervisor
Tamworth Sports Dome
Tamworth, NSW
- Supervised daily facility operations and coordinated sporting sessions to enhance user experience.
- Organized and executed sporting events and activities, promoting community engagement.
- Set up and coordinated sporting events and activities.
- Managed POS systems, including Square software.
- Handled reception duties and customer enquiries.
- Supported staff during shifts, facilitating smooth daily operations and ensuring customer satisfaction.
Education
Higher School Certificate - Class of 2025
St Joseph's College
Hunters Hill12-2025
Certificate III - Business Services (BSB30120)
TAFE NSW
12-2025
Skills
- Food and beverage service expertise
- Customer service
- Order management
- Team leadership
- Cash handling
- Time management
- Communication skills
- Leadership and team supervision
- Professional reliability
- Problem-solving under pressure
- Professional reliability
Certification
- Responsible Service of Alcohol and Responsible Conduct of Gaming
- First Aid and CPR Certified
- Royal Life Saving Bronze Medallion
- Class 1 Aviation Medical Certificate
- SJIP St Joseph's Immersion Program Certificate
References
- Mrs Sally-Anne Fielding, Licencee - The Press 2340, 0437662837, bpbb8266@bigpond.net.au
- Mrs Ainslie Thompson, Aquatic Tamworth District supervisor - Management of all Tamworth pools., 0439306324, ainslie.thompson@tamworth.nsw.gov.au
Hobbies and Interests
- Aviation and flight training
- Sport, fitness, snowboarding, and outdoor adventure
- Building meaningful connections with people
- Mentoring and community service
- Personal development and real-world experience
Community Service
- Christmas Day Homeless Transport Volunteer, Transported and assisted individuals attending community food shelters.
- SJIP Immersion Program, Participated in service-based and social justice initiatives.
Written Reference
Written Reference
Timeline
Rosewood Food and Beverage Attendant/Room Attendant
Rosewood Cape Kidnappers
01.2026 - Current
The Press Bar Attendant
The Press 2340
02.2025 - 01.2026
Swimming Pool Manager/Kiosk Supervisor
Tamworth Regional Council
02.2022 - 02.2026
Farm Hand
Simon podiaty limited
01.2020 - 09.2021
Supervisor
Tamworth Sports Dome
Higher School Certificate - Class of 2025
St Joseph's College
Certificate III - Business Services (BSB30120)
TAFE NSW