HUI ZHENG
North Shore,AUCKLAND
Summary
Forward-thinking senior account manager with several years of experience leveraging managerial skills and commitment to innovation, trained leadership and efficiency. Works hard alone or in teams with outstanding communication, demand for accountability and approachable personality.
Skilled account manager proficient in customer relations, sales, and strategic planning. Offering several years of related experience and a demonstrated track record of success.
Overview
12
12
years of professional experience
Work History
Senior Account Manager
Hilti(China)
Xi'an, Xi'an
01.2018 - 12.2021
- Conducted market research to identify new business opportunities and trends in the industry.
- Negotiated contracts with clients to ensure optimal pricing and terms of agreement.
- Gathered feedback from clients regarding product quality and overall satisfaction levels.
- Monitored competitor activity in order to stay ahead of industry trends.
- Provided ongoing training and support to junior team members on sales techniques and processes.
- Attended industry conferences and events as a representative of the company.
- Managed key account relationships, ensuring customer loyalty and retention.
- Participated in weekly team meetings with other senior account managers to discuss best practices.
Manager
LG Telecom
Seoul, Seoul
11.2014 - 06.2016
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Streamlined communication channels, improving information flow and decision-making speed.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Purchasing Manager
SAMSUNG
Kunshan, Suzhou
12.2011 - 05.2014
- Monitored inventory levels to ensure adequate stock for production requirements.
- Collaborated with internal stakeholders such as sales personnel, operations managers and finance teams.
- Negotiated contracts with vendors to secure the best possible prices for goods and services.
- Managed vendor accounts payable issues by providing accurate documentation when required.
- Maintained accurate records of purchases including invoices, price lists, product codes and descriptions.
- Ensured compliance with all applicable laws related to procurement processes.
- Identified potential areas of cost savings through supplier consolidation or alternative sourcing methods.
- Prepared periodic reports on purchasing activities, budget expenditures, inventory levels and supply shortages.
- Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
- Tracked and approved procurement plans and inventory levels.
Sales Manager
SK-POSCO
Jiaxing, Jiaxing
01.2010 - 08.2011
- Established relationships with key clients, while maintaining existing customer base.
- Developed and implemented sales strategies to increase market share.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Identified and developed new markets for products or services.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Created and presented monthly reports to management on sales performance.
- Executed strategic sales plans to expand customer base and revenue.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Education
Bachelor of Arts - International Economics And Trade
Shandong University of Finance
China07-2010
Skills
- Order Management
- Excellent negotiation skills
- Business strategies
- Vendor Management
- Business Development
- Sales tactics
- Strategic Planning
- Territory Management
- Inventory understanding
- Invoicing
- Customer Relations
Languages
Chinese (Mandarin)
Native/ Bilingual
Korean
Native/ Bilingual
Japanese
Limited
Accomplishments
- Sales Champion in China: President's Award(2018)
- Sales Champion in China: President's Award(2020)
Timeline
Senior Account Manager
Hilti(China)
01.2018 - 12.2021
Manager
LG Telecom
11.2014 - 06.2016
Purchasing Manager
SAMSUNG
12.2011 - 05.2014
Sales Manager
SK-POSCO
01.2010 - 08.2011
Bachelor of Arts - International Economics And Trade
Shandong University of Finance
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