Hui Ling Michelle YEE
Canterbury,Christchurch
Summary
Dedicated and highly motivated analytical thinker, proficient in solving complex problems. Demonstrated ability to prioritize tasks and deliver meaningful results. Graduating in 2026 with a Bachelor of Commerce, majoring in accounting.
Overview
3
3
years of professional experience
Work History
Cashier
Captain Ben's
Canterbury, Christchurch
04.2023 - Current
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Resolved customer complaints professionally in accordance with company policy.
Food and Beverage Supervisor
Avocbar
Sarawak, Miri
03.2022 - 02.2023
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Managed food service sales, costs and budget administration to keep operations in line with financial targets.
- Created detailed reports outlining staffing needs, sales figures, inventory levels and other relevant information.
- Analyzed employee feedback surveys to determine areas needing improvement in the dining experience.
Academic Tutor
J&B Learning Centre
Sarawak, Miri
02.2022 - 09.2022
- Delivered high-impact tutoring in Chinese, English, History, and Malay, helping over 80% of students improve their grades by at least one grade level within three months.
- Built strong communication channels with students, parents, and staff, leading to a 95% student satisfaction rate based on feedback surveys.
- Implemented student progress tracking to identify challenges, adjust learning techniques, and increase student engagement in studies.
Salesperson
Flora Bakery
Sarawak, Miri
01.2022 - 02.2022
- Boosted revenue growth by 20% through strategic customer need analysis, and optimized product recommendations.
- Leveraged customer feedback analytics to enhance product offerings, resulting in improved sales performance and customer retention.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
Education
Bachelor of Commerce - Accounting
University of Canterbury
Christchurch, New Zealand, NZ01-2026
Skills
- Time management & Multitasking Abilities
- Team collaboration and leadership
- Accounting Principles & Financial Reporting
- Proficient in MYOB for Accounting
- Advanced MYOB Skills: General Ledger, Payroll, Accounts Payable & Receivable
- Excel (Pivot Tables, VLOOKUP) & SQL for Data Insights
Languages
Chinese (Mandarin)
Native/ Bilingual
Malay
Native/ Bilingual
English
Professional
Timeline
Cashier
Captain Ben's
04.2023 - Current
Food and Beverage Supervisor
Avocbar
03.2022 - 02.2023
Academic Tutor
J&B Learning Centre
02.2022 - 09.2022
Salesperson
Flora Bakery
01.2022 - 02.2022
Bachelor of Commerce - Accounting
University of Canterbury
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