Hums Irfan
Christchurch,St Albans
Summary
Driven professional with proven expertise in customer service and teamwork, honed at Persian Rug Galleries and McDonald's. Excelled in multi-tasking and problem-solving, significantly enhancing customer satisfaction and team efficiency. Skilled in cash handling and fostering positive customer relationships, demonstrating a strong blend of analytical and interpersonal abilities.
Overview
2
2
years of professional experience
Work History
Sales Associate
Persian Rug Galleries
02.2023 - 03.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
Crew Member
McDonald's
05.2022 - 02.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
Bachelor of Commerce - Accounting
University of Canterbury
Christchurch, NZ06.2027
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Sales Associate
Persian Rug Galleries
02.2023 - 03.2024
Crew Member
McDonald's
05.2022 - 02.2023
Bachelor of Commerce - Accounting
University of Canterbury
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