Hums Irfan
Christchurch,New Zealand
Summary
Driven professional with proven expertise in customer service and teamwork, honed at Persian Rug Galleries and McDonald's. Excelled in multi-tasking and problem-solving, significantly enhancing customer satisfaction and team efficiency. Skilled in cash handling and fostering positive customer relationships, demonstrating a strong blend of analytical and interpersonal abilities.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Produce Associate
PAK'nSAVE Riccarton
09.2024 - 02.2025
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
Sales Associate
Persian Rug Galleries
02.2023 - 03.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Built relationships with customers to encourage repeat business
- Prepared merchandise for sales floor by pricing or tagging
- Helped customers locate products and checked store system for merchandise at other sites
- Managed returns, exchanges and refunds in accordance with store policy
Crew Member
McDonald's
05.2022 - 02.2023
- Worked front counter, drive-thru and other areas
- Took orders, prepared meals, and collected payments
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
- Worked well with teammates and accepted coaching from management team
- Collaborated with team members to complete orders
- Provided excellent customer service by greeting customers and meeting quality expectations
- Promoted a positive work environment through effective communication and teamwork among staff members
Education
Bachelor of Commerce - Accounting
University of Canterbury
06.2027
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Safety standards
- Customer engagement
Languages
English: Full Professional
Urdu: Native or Bilingual
Timeline
Produce Associate
PAK'nSAVE Riccarton
09.2024 - 02.2025
Sales Associate
Persian Rug Galleries
02.2023 - 03.2024
Crew Member
McDonald's
05.2022 - 02.2023
Bachelor of Commerce - Accounting
University of Canterbury
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