HUNTER GOODMAN
WELLINGTON,NZ
Summary
I am a versatile, self-motivated young professional with over 9 years of professional sales, marketing, service and development experience. I possess strong interpersonal skills and pride myself in being a committed individual with proven ability to strive and exceed in any given role or task at hand. I am dedicated and eager to learn new skills to improve the experience for the benefit of me, my clients, and the company I work for.
Overview
9
9
years of professional experience
Work History
Onboarding Specialist & Marketing Associate
Airbnb
03.2022 - 01.2024
- Maintain a baseline understanding of the technical integration of various software including but not limited to: Onelogin, Slack, Salesforce & Nova.
- Build and manage partner relationships with emerging professional host accounts.
- Directly manage accounts to meet and exceed quarterly/annual sales goals.
- Hold regular optimisation calls and business reviews with new and existing partners.
- Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders.
- Develop strong and long lasting partnerships with multiple hotel and luxury accommodation chain groups internationally.
- Understanding and coaching partners on multiple API & PMS channel manager software.
- Delivered engaging sales presentations to prospective clients, showcasing the unique features of our products/services while addressing their specific needs effectively.
- Analysing data for optimisation of partners business growth and productivity.
Outbound Sales Agent
One Contact
02.2016 - 03.2022
- Meeting and exceeding sales and fundraising targets - cold and warm outreach.
- Processing credit card payments in compliance of Payment Card Industry Data Security Standards (PCIDSS).
- Professionally representing multiple NFP charities to communities throughout Australia and New Zealand.
- Performing regular follow-up calls and emails, facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
- Script writing and development.
- Agent training and onboarding.
- Awarded agent of the year for NFP (2019) and Overall outbound agent of the year for New Zealand (2019/2020).
Sales Representative
Combined Insurance
01.2015 - 01.2016
- Establishing collaborative relationships with prospective clients from various sources such as networking, cold calling and referrals.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Studied and tested on the following subjects in order to pass a curriculum standard exam on: Product knowledge, underwriting, sales techniques, code of professional conduct, privacy policies/principles and code of compliance/ethics.
Education
Business Diploma - Business
Otago Polytechnic
Dunedin, NZ01.2014
NCEA Levels 1,2 & 3 -
Otago Boys High School
Dunedin, NZ01.2012
Skills
- Accommodating
- Initiative
- Leadership
- Oral & written communication
- Sales proficiency
- Computer proficiency
- Relationship Building
- Software Knowledge
- Business Intelligence
- Networking
- Analytical and Critical Thinking
References
- Pauline Romao, Senior Program Manager - pauline.romao@airbnb.com
- Tom O'Hara, Sales & Account Manager - tom.ohara@airbnb.com
Timeline
Onboarding Specialist & Marketing Associate
Airbnb
03.2022 - 01.2024
Outbound Sales Agent
One Contact
02.2016 - 03.2022
Sales Representative
Combined Insurance
01.2015 - 01.2016
Business Diploma - Business
Otago Polytechnic
NCEA Levels 1,2 & 3 -
Otago Boys High School
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