HUWAINA ABDULLAH
Greenlane
Summary
To seek and maintain full-time job that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills, reliable, willing to learn, self-motivated and have 'able to do' attitude.
Overview
9
9
years of professional experience
Work History
Picker Packer
Chemist Warehouse
East Tamaki, AUK
11.2022 - Current
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by checking item before packaging for shipment.
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by. Thus, to promote optimal productivity and safety standards.
Food Court Cleaner
Millennium Services Group
Mount Albert, AUK
11.2022 - 10.2023
- Perform various cleaning action in and around food court such as dusting, sweeping.
- Responsible for clearing soiled dishes, and table top cleaning.
- Responsible for clearing garbage.
Retail Sales Assistant
Petit Moi Holding Sdn Bhd
I-Setan, KLCC
05.2022 - 08.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Streamlined checkout process by efficiently operating cash registers and POS systems.
- Maintained clean, Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Opened and closed store independently and managed cash register after end of shift to balance and record accurate transactions.
Retail Nutritionist
OCS Lifestyle Sdn Bhd
Kota Damansara, Petaling Jaya
07.2017 - 03.2020
- Educate clients on the importance of proper nutrition and provided guidance for making healthier food choices.
- Educate healthy weight management success among clients by providing ongoing support, follow-up, education, and motivation throughout their journey.
- Created and prepared visual aids, manuals and other materials used in teaching.
- Recommend products of gluten-free or vegan, lactose free, and variety options according to clients need.
Customer Service Executive
Wyeth Nutrition (Malaysia) Sdn Bhd
Kota Damansara
11.2014 - 01.2016
- Enhanced customer satisfaction by responding to customer enquiries for products, and company information. Answered constant flow of customer calls with minimal wait times.
- Resolved customer complaints with empathy and developed rapport through active listening skills , resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Developed strong product knowledge by participating in team meetings and training sessions to stay informed about product updates and changes.
Education
Bachelor of Nutrition And Dietetics (Hons) -
Universiti Teknologi Mara
Puncak Alam11.2014
Skills
- Customer service orientation and relationship
- Organizational skills
- Computer literacy: MS Office
- Multitasking capabilities
- Quick Learner
- Time Management Skills
- Dependable and Reliable
Timeline
Picker Packer
Chemist Warehouse
11.2022 - Current
Food Court Cleaner
Millennium Services Group
11.2022 - 10.2023
Retail Sales Assistant
Petit Moi Holding Sdn Bhd
05.2022 - 08.2022
Retail Nutritionist
OCS Lifestyle Sdn Bhd
07.2017 - 03.2020
Customer Service Executive
Wyeth Nutrition (Malaysia) Sdn Bhd
11.2014 - 01.2016
Bachelor of Nutrition And Dietetics (Hons) -
Universiti Teknologi Mara