Hugh Ha-Le
North Shore City, Auckland,Glenfield
Overview
8
8
years of professional experience
Work History
Accounting & HR Intern
Holistic Finances
08.2023 - 10.2023
- Recorded financial transactions and reconciled accounts in accounting software to generate financial statements
- Analysed and visualised financial data to deliver presentations reporting business financial performance to director and colleagues in order to review company’s financial plan
- Successfully pitched to director and implemented new accounting software, cloud document storage, and separate payroll system on a tight budget to reduce reporting cycle by at least 60% within 5 days
- Evaluated existing HR policies, revamped and created new HR policies; streamlined project management processes.
- Managed hiring and onboarding stages, from sourcing, screening, interviewing, and reporting to hiring manager to onboarding candidates.
Warehouse Staff
I Love Ugly
10.2022 - Current
- Performed warehouse labour duties such as picking, packing, managing inventory, and maintaining a clean workspace
- Operated WAVs and ERP systems to manage inbound and outbound activities from warehouse to outlets across New Zealand, Australia, and the US.
Bartender
Grand Heritage Hotels
03.2022 - 12.2022
- Kept bar presentable and well-stocked to meet customer needs in a fast-paced, dynamic environment
- Performed opening and closing duties, printed sales reports, set up for incoming shifts, prepared cash for POS stations, and took inventory
- Maintained a high level of professionalism and suggestive selling to high-value customers and club members and increased customer retention
- Sold $13,000 worth of alcohol in one night and brought on 6 high-value club members throughout employment.
Front Office
CBRE
10.2021 - 09.2022
- Performed administrative tasks and worked collaboratively to provide exceptional customer service as a first point of customer engagement.
- Managed and rescheduled appointments for customers to align with the in-office availability of real estate agents.
FOH Staff
Neptune Café & Bar, Le Vietnamese Kitchen
10.2018 - 09.2021
- Kept server areas clean and stocked to increase efficiency while working tables and handling phone/online reservation
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Receptionist
LQN Psychiatrist Clinic Ho Chi
04.2016 - 08.2018
- Greeted incoming visitors and clients professionally and provided friendly, knowledge assistance
- Confirmed appointments, communicated with clients, update client’s medical records and handled multi-line phone system
- Multi-tasked, negotiated with difficult clients and managed timeframes for each session to meet sensitive deadlines
- Leadership & Activities
Education
BBA - Management and Leadership
Auckland University of Technology Auckland
Auckland, NZ02.2024
L3 Foundation Studies Certificate -
Taylor’s College Auckland
Auckland, NZ07.2019
Skills
- Digital Literacy
- Interpersonal Skills
- KYC
- Finance
- Onboarding & Recruiting
- Project Management
Timeline
Accounting & HR Intern
Holistic Finances
08.2023 - 10.2023
Warehouse Staff
I Love Ugly
10.2022 - Current
Bartender
Grand Heritage Hotels
03.2022 - 12.2022
Front Office
CBRE
10.2021 - 09.2022
FOH Staff
Neptune Café & Bar, Le Vietnamese Kitchen
10.2018 - 09.2021
Receptionist
LQN Psychiatrist Clinic Ho Chi
04.2016 - 08.2018
BBA - Management and Leadership
Auckland University of Technology Auckland
L3 Foundation Studies Certificate -
Taylor’s College Auckland
Additional Information
- Cultural Experiences: Visited 9 countries on 3 continents and lived in 3 countries.
- Social Impact: Về Children's Cancer Network - Member (2014–2017), Empta Charity Run - Participant (2015), Gavel Club & Toastmasters - VP Education & Member (2015–2019), Malaysian Red Crescent Charity Run - Participant (2018), Auckland City Mission - Volunteer Store Clerk (2021), Save Turtles Run - Participant (2023)
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
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