Huy (Hugh) Ha-Le
Birkdale,New Zealand
Summary
A recent graduate with a passion for the intricacies of Human Resources management. Armed with a solid academic foundation in HR principles and practices, coupled with practical internship experiences, I am eager to contribute positively to the HR realms as my chosen career. My proactive approach, coupled with excellent communication skills, allows me to effectively engage with employees and stakeholders, fostering an environment conducive to organisational growth and employee well-being. Committed to continuous learning and development, I am poised to embark on a career journey in Human Resources, where I can leverage my skills and knowledge to drive meaningful change and contribute to your organisation's success.
Overview
8
8
years of professional experience
Work History
Commercial Sales Admin/PA to BDMs
Jones Family Business
Auckland, New Zealand
10.2023 - 03.2024
- Acted as a vital support resource for Business Development Managers (BDMs), offered administrative support to facilitate seamless communication between various departments/subsidiary companies and commercial clients, managed commercial sales operations (including after-sale operations) via CRMs (D365 & Koalafied) and ERPs (Jiwa, Retail Plus, Power BI)
- Managed inventory across internal and 3PL warehouses in New Zealand for timely order fulfilment and stock allocation; and optimised the ease of use of backorder fulfilment reports
- Prepared internal monthly and quarter-end financial reports for financial reporting and strategy development
- Managed own workload, negotiated directly with project managers to resolve problems, and assisted clients through the sales process to resolve any potential concerns while processing, tracking, and shipping orders efficiently.
Accounting & HR Intern
Holistic Finances
Auckland, New Zealand
08.2023 - 10.2023
- Recorded financial transactions and reconciled accounts in Xero and Excel to generate financial statements.
- Analysed and visualised financial data to deliver presentations reporting business financial performance to director and colleagues to review company's financial plan.
- Recognising the position of the company as a start-up, I successfully pitched to director and implemented new accounting software (Xero), cloud document storage (Hubdoc), and separate payroll system (Thankyou Payroll) on a tight budget. Coupled with the idea to outsource routine duties in Southeast Asia and India, reporting cycle was improved by at least 60% after 4 weeks.
- Evaluated existing HR policies, revamped and created new HR policies; streamlined project management processes; managed hiring and onboarding stages, from sourcing, screening, and interviewing to onboarding successful candidates using G-Suite.
Warehouse Staff
I Love Ugly
Auckland, New Zealand
10.2022 - 02.2024
- Performed warehouse labour duties such as picking, packing, managing inventory, and maintaining a clean workspace.
- Operated WAVs and ERP systems to manage inbound/outbound activities from warehouse to outlets across New Zealand, Australia, and the US.
Bartender/Duty Manager
Grand Heritage Hotels
Auckland, New Zealand
03.2022 - 12.2022
- Performed opening and closing duties, kept bar well-stocked, printed sales reports, set up for incoming shifts, prepared cash for POS stations, and took inventory.
- Oversaw staff & event planning to maintain a high level of professionalism, performed suggestive selling to high-value customers and club members, and increased customer retention.
- Brought on 6 high-value club members throughout employment.
FOH Staff
Neptune Café & Bar, Le Vietnamese Kitchen
Auckland, New Zealand
10.2018 - 09.2021
- Redacted
Receptionist
LQN Psychiatrist Clinic
Ho Chi Minh, Viet Nam
04.2016 - 08.2018
- Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.
- Took appointments, communicated with clients, updated client's medical records, maintained employees’ files, and handled a multi-line phone system.
- Multi-tasked, negotiated with difficult clients and managed timeframes for each session to meet sensitive deadlines.
Education
Bachelor of Business in Management And Leadership - Business Administration And Management
Auckland University of Technology
02.2024
Certificate - Bartending Essentials
Barista Academy
Auckland, NZ02-2022
L3 Foundation Studies Certificate -
Taylor's College
07.2019
Skills
- Digital Literacy and Data Analysis
- Business Performance Management
- Client Management and Strategic Thinking
- Written and Verbal Communication
- Recruiting, Onboarding and Employment Law
- Operations Management and Project Management
Extracurricular
- Toastmasters & Gavel Club member and VP of Education (2015-2018),
- Auckland City Mission - Volunteer Store Clerk (2021-2023),
- SeniorNet - Volunteer Tutors to teach the elderly about basic technology (2023)
- and most recently, Wellington Round The Bays – Participant (2024).
Leadership Experiences
- VP of Education & Member – Gavel Club of Toastmasters’ Youth Branch, 2016, 2018, Organised events, managed club member attendance, secured school funding, and invited public speakers.
- Acting/Temporary Duty Manager at Grand Heritage Hotels, 7/20/22, 12/20/22, Oversaw and budgeted for weekly events & staff, ordered for restock, and produced bar and TAB (Betting) sales reports after periodic cash-outs.
- HR Intern Team Lead, 8/20/23, 10/20/23, Delegated tasks to other HR interns, led the recruiting and onboarding processes of interns & virtual assistants, conducted individual performance assessments, and reported directly to Director’s Assistants and Director.
Languages
- Vietnamese: Native or Bilingual
- English: Native or Bilingual
- Spanish: Limited Working
References
References can be provided on request
Timeline
Commercial Sales Admin/PA to BDMs
Jones Family Business
10.2023 - 03.2024
Accounting & HR Intern
Holistic Finances
08.2023 - 10.2023
Warehouse Staff
I Love Ugly
10.2022 - 02.2024
Bartender/Duty Manager
Grand Heritage Hotels
03.2022 - 12.2022
FOH Staff
Neptune Café & Bar, Le Vietnamese Kitchen
10.2018 - 09.2021
Receptionist
LQN Psychiatrist Clinic
04.2016 - 08.2018
Bachelor of Business in Management And Leadership - Business Administration And Management
Auckland University of Technology
Certificate - Bartending Essentials
Barista Academy
L3 Foundation Studies Certificate -
Taylor's College
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