Hyacinth Novela
Waltham,Christchurch
Summary
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
9
9
years of professional experience
Work History
Crew Member
Burger Fuel
Ferrymead, Christchurch
01.2024 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Organized and restocked supplies to support operations and team productivity.
Manufacturing Operator
Queen Anne Chocolate Factory
Middleton, Christchurch
07.2023 - 10.2023
- Collaborated with engineering teams to develop improved processes for better efficiency and accuracy in production runs.
- Operated automated manufacturing equipment to produce parts in accordance with established standards.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
Liaison Officer/Administrative Officer
WLEA Academy
Baguio City, Philippines
10.2016 - 04.2018
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Set specific goals for projects to measure progress and evaluate end results.
- Organized client meetings to provide project updates.
Sales Assistant
SM Mall
Baguio City, Philippines
02.2016 - 08.2016
- Assisted customers with returns, exchanges and refunds.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Education
Bachelor of Arts in English -
University of The Cordilleras
Baguio City, Philippines09-2016
Skills
- Attention to detail
- Problem-solving
- Beverage preparation
- Team contributions
- Supplies monitoring and restocking
- Willingness to learn
- Performance improvement
- Teamwork and collaboration
- Customer service
Visa Type
- Resident Visa
Nationality
- Filipino
Timeline
Crew Member
Burger Fuel
01.2024 - Current
Manufacturing Operator
Queen Anne Chocolate Factory
07.2023 - 10.2023
Liaison Officer/Administrative Officer
WLEA Academy
10.2016 - 04.2018
Sales Assistant
SM Mall
02.2016 - 08.2016
Bachelor of Arts in English -
University of The Cordilleras