Hyebin Chang
Auckland
Summary
Adept at enhancing customer experiences and streamlining operations, my tenure at Paris Baguette honed my skills in problem-solving and customer service. Demonstrating a positive attitude and teamwork, I successfully trained new employees, significantly reducing waste and ensuring high-quality product standards. My ability to adapt and learn quickly stands out, making me a valuable team collaborator.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hikoco
Cosmetic Company
07.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
Paris Baguette ( Bakery in Seoul, South Korea )
Bakery Store
02.2022 - 10.2022
- Increased customer satisfaction by maintaining a clean and organized workspace.
- Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
- Greeted customers, answered questions and provided great customer experiences.
- Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
- Ensured adherence to food safety guidelines throughout all stages of production resulting in consistently high-quality products.
Lotteria (Fast Food Restaurant in Seoul, Korea)
Fast Food Service
06.2021 - 01.2022
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Maintained a clean and organized workspace, contributing to a positive and safe work environment.
- Practiced proper safety and sanitation standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Operated grills, fryers and ovens to cook food items.
Education
Bachelor of Health Sciences - Nursing
Auckland University of Technology
Auckland, NZ07.2027
Diploma of Spacial Design - Design And Visual Communications
Auckland University of Technology
Auckland, NZ11.2023
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Certification
IELTS (International English Language Testing System) : Overall 7.0.
Languages
Korean
Native or Bilingual
Timeline
Hikoco
Cosmetic Company
07.2023 - 01.2024
Paris Baguette ( Bakery in Seoul, South Korea )
Bakery Store
02.2022 - 10.2022
Lotteria (Fast Food Restaurant in Seoul, Korea)
Fast Food Service
06.2021 - 01.2022
Bachelor of Health Sciences - Nursing
Auckland University of Technology
Diploma of Spacial Design - Design And Visual Communications
Auckland University of Technology
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