Hyeon Jin Kang
Auckland,AUK
Summary
I have been to Korea and served in the military for two years. I am a dynamic customer service professional with a proven track record at Krispy Kreme, excelling in communication and creative problem-solving. Adept at resolving customer complaints and enhancing satisfaction, I thrive in fast-paced environments while managing time effectively. Committed to delivering exceptional service and fostering positive customer relations.
Overview
2
2
years of professional experience
Work History
Hon Izakaya
Tae uk Heo
Auckland
2024.07 - 2025.06
- Checked order accuracy before delivering to tables.
- Provided exceptional customer service to ensure satisfaction.
- Assisted with food preparation tasks as needed.
- Resolved customer complaints promptly and professionally.
- Handled cash register transactions for both dine-in and take-out orders.
Krispy Kreme
Sung Jun Kang
Korea, Cheongnyangni Station
2023.11 - 2024.02
- Identified needs of customers promptly and efficiently.
- Operated register to process cash or credit card payments for purchases.
- Performed cashier duties such as processing sales transactions, handling returns, and answering customer questions regarding payment methods.
- Greeted customers and provided assistance with inquiries.
- Performed opening, closing duties such as setting up, breaking down registers.
Education
Bachelor of Communication Studies - Film Production
Auckland University of Technology
Auckland, NZ2026-08
Skills
- Communication skills
- Customer relations
- Creative problem solving
- Time management
- Flexible and adaptable
Timeline
Hon Izakaya
Tae uk Heo
2024.07 - 2025.06
Krispy Kreme
Sung Jun Kang
2023.11 - 2024.02
Bachelor of Communication Studies - Film Production
Auckland University of Technology