Summary
Overview
Work History
Education
Skills
Timeline
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Hyeon Jin Kang

Auckland,AUK

Summary

I have been to Korea and served in the military for two years. I am a dynamic customer service professional with a proven track record at Krispy Kreme, excelling in communication and creative problem-solving. Adept at resolving customer complaints and enhancing satisfaction, I thrive in fast-paced environments while managing time effectively. Committed to delivering exceptional service and fostering positive customer relations.

Overview

2
2
years of professional experience

Work History

Hon Izakaya

Tae uk Heo
Auckland
07.2024 - 06.2025
  • Checked order accuracy before delivering to tables.
  • Provided exceptional customer service to ensure satisfaction.
  • Assisted with food preparation tasks as needed.
  • Resolved customer complaints promptly and professionally.
  • Handled cash register transactions for both dine-in and take-out orders.

Krispy Kreme

Sung Jun Kang
Korea, Cheongnyangni Station
11.2023 - 02.2024
  • Identified needs of customers promptly and efficiently.
  • Operated register to process cash or credit card payments for purchases.
  • Performed cashier duties such as processing sales transactions, handling returns, and answering customer questions regarding payment methods.
  • Greeted customers and provided assistance with inquiries.
  • Performed opening, closing duties such as setting up, breaking down registers.

Education

Bachelor of Communication Studies - Film Production

Auckland University of Technology
Auckland, NZ
08-2026

Skills

  • Communication skills
  • Customer relations
  • Creative problem solving
  • Time management
  • Flexible and adaptable

Timeline

Hon Izakaya

Tae uk Heo
07.2024 - 06.2025

Krispy Kreme

Sung Jun Kang
11.2023 - 02.2024

Bachelor of Communication Studies - Film Production

Auckland University of Technology
Hyeon Jin Kang