HYERIM CHO
Epsom,AUK
Summary
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
5
5
years of professional experience
Work History
Sales Assistant Cashier
ZARA
06.2021 - 06.2022
- Handled customer complaints and inquiries in a courteous and efficient manner
- Provided friendly and knowledgeable assistance to customers on the sales floor
- Used scanning device to determine placement, track inventory and determine replenishment needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Worked effectively in fast-paced environments.
Sales Assistant
Shinsegae Department Store
12.2016 - 06.2019
- Assisted in Store Merchandising, Stocking Shelves and Setting up Displays
- Assisted customers with item returns and payment refunds
- Cleaned store aisles and disposed of debris and waste to improve customer experience.
- Collaborated with team members to achieve monthly sales targets and objectives.
- Streamlined checkout process by efficiently operating cash registers and POS systems.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
Skills
- Cash Register Operation
- Teamwork and Collaboration
- Multitasking Abilities
- Visual Merchandising
- Complex Problem-Solving
- Creative Thinking
Languages
Korean
English
Timeline
Sales Assistant Cashier
ZARA
06.2021 - 06.2022
Sales Assistant
Shinsegae Department Store
12.2016 - 06.2019
Similar Profiles
Claudia Verginica ZloteaClaudia Verginica Zlotea
Visual merchandiser at ZaraVisual merchandiser at Zara
Ariel WynnAriel Wynn
Visual Commercial at ZaraVisual Commercial at Zara
MATTHEW SPAETHMATTHEW SPAETH
Stock Room Associate at ZaraStock Room Associate at Zara
KAVYA GALAVKAVYA GALAV
Retail Intern at ZARARetail Intern at ZARA
Elenita DioElenita Dio
Sales Associate at True AllianceSales Associate at True Alliance