Hyun Kim
Auckland,AUK
Summary
Dynamic professional with a positive attitude and strong organizational skills, experienced in customer service at S-Medical. Proven ability to enhance customer satisfaction through effective multitasking and teamwork. Adept at managing inventory and advocating for clients, demonstrating responsibility, and a commitment to dependability in diverse environments.
Overview
5
5
years of professional experience
Work History
Sailsman
S-medical
Seongbuk-gu District, Seoul
2024.01 - 2025.02
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed inventory and supplies to ensure materials were available when needed.
Social Worker
Jeongneung General Social Welfare Center
Seongbuk-gu District, Seoul
2023.10 - 2024.01
- Directed protective placement, case management, parent education and family reunification activities.
- Provided crisis intervention services to individuals in need.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
- Actively advocated for systemic change within organizations that serve vulnerable populations.
- Maintained thorough case history records and wrote detailed reports.
Store Front Staff, Cashier
TTANGS Budae Jjigae(Korean sausage stew)
Eunpyeong-gu District, Seoul
2019.10 - 2020.03
- Greeted customers promptly and responded to questions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Increased customer satisfaction by implementing efficient store management practices and maintaining a clean, organized environment.
- Provided support to crew members, facilitating quick food preparation and delivery.
Education
BBA - Social Welfare
Konkuk University
Chungju City2023-02
Some College (No Degree) - English
NZLC
Auckland, NZSkills
- Friendly, Positive Attitude
- Customer service
- Teamwork and collaboration
- Dependable and Resposible
- multitasking
- Organizational skills
Languages
Korean
Native/ Bilingual
English
Professional
Timeline
Sailsman
S-medical
2024.01 - 2025.02
Social Worker
Jeongneung General Social Welfare Center
2023.10 - 2024.01
Store Front Staff, Cashier
TTANGS Budae Jjigae(Korean sausage stew)
2019.10 - 2020.03
BBA - Social Welfare
Konkuk University
Some College (No Degree) - English
NZLC