Ian Maxwell
Rongotea,Palmerston North
Summary
Dynamic Senior Technician with extensive experience at Mcverry Crawford Motors, excelling in diagnostic scanning and team leadership. Proven track record in enhancing workshop workflow and building strong customer relationships. Skilled in training staff and implementing safety standards, fostering a collaborative environment that drives exceptional service quality.
Have worked for the same company for 34 years
Overview
1
1
year of post-secondary education
2027
2027
years of professional experience
Work History
Senior Technician
mcverry crawford motors
feilding , palmerston north
02.1992 - Current
- Diagnosed vehicle issues using dealership scan tools and manufacturer service information.
- Performed complex repairs on engines, brakes, steering, and suspension system.
- Inspected customer vehicles for safety, wear, and required maintenance.
- ex service manager of mcverry crawford motors wanganui
- Trained junior technicians on repair procedures, shop safety, and quality standards.
- Facilitated team-building activities to foster a positive work environment.
service manager
m
- Supervised service team schedules and daily workflow to ensure efficient operations at Managed operations at m.
- Trained staff on service standards and communication to enhance customer service quality at m.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Built and maintained strong customer relationships to foster loyalty and satisfaction
Education
A Grade - Automotive Engineering
Nzta
12.1985 - 10.1986
Qec
Palmerston North, palmerston north Skills
- Diagnostic scanning
- Brake systems
- Suspension repair
- Vehicle inspection
- Troubleshooting skills
- Service management
- Workshop operations
- Parts coordination
- Team leadership
- Employee training
- Team development
- Customer relations
- Customer support
- Attention to detail
- Safety
Timeline
Senior Technician
mcverry crawford motors
02.1992 - Current
A Grade - Automotive Engineering
Nzta
12.1985 - 10.1986
service manager
m
Qec