Ian Pugh
Indianapolis,Indiana
Summary
Personable Office Administrator with one year of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Laborer
EncoreNZ
03.2023 - Current
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, labeled, and moved material to and from storage and production areas.
Office Administrator
Welcome Bay Baptist Church
01.2023 - 08.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Retail Assistant
Smiths Sports Shoes
01.2022 - 06.2022
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted over 100 customers per day, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Bachelor of Commerce - Marketing
University of Indianapolis
Indianapolis05.2027
High School Diploma -
Bethlehem College
Tauranga, NZ12.2022
Skills
- Team Coordination and Oversight
- Construction Techniques
- Social Perceptiveness
- Vehicle Loading and Unloading
Certification
- Level 1 First Aid - Red Cross
- Port work License
Languages
English
Native or Bilingual
German
Limited Working
Maori
Limited Working
Timeline
Laborer
EncoreNZ
03.2023 - Current
Office Administrator
Welcome Bay Baptist Church
01.2023 - 08.2023
Retail Assistant
Smiths Sports Shoes
01.2022 - 06.2022
Bachelor of Commerce - Marketing
University of Indianapolis
High School Diploma -
Bethlehem College
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