Ian Wright
Christchurch
Summary
Product leader with 10+ years’ experience across technology, construction, finance, and hospitality. I combine product management expertise with customer success and team leadership to build products that deliver real value. Comfortable working from strategy to execution, I focus on aligning customer needs with business outcomes
Overview
25
25
years of professional experience
Work History
Senior Product Manager
Framecad
07.2023 - 01.2024
- Achieved 45% like-for-like revenue growth by redesigning and executing a new Service Division strategy, while improving customer satisfaction.
- Refocused overall product investment through embedded processes, unlocking new revenue streams that delivered an additional 10% of annual EBIT in the first month.
- Pioneered the company’s first data strategy, embedding retention indicators to guide product-market fit and strategic investment decisions.
- Introduced modern product management methodologies across the division, raising collaboration and improving project delivery success rates by 50%.
- Led and developed a multi-disciplinary team (Product Managers, Technical Writers, Delivery), driving product strategy and Go-to-Market execution to ensure alignment, execution, and measurable business impact.
- Cultivated talent across product, sales, marketing, and interns, strengthening value proposition skills and accelerating product adoption and market success.
- Influenced strategic direction at Board and Council levels, shaping product and business initiatives with executive leadership.
- Developed and executed comprehensive product roadmaps, enhancing alignment across stakeholders and departments.
- Led cross-functional teams to launch global product initiatives, aligning strategies with market needs.
Product Manager – OEM APAC
Trimble
02.2022 - 07.2023
- Integrated the product portfolio across 8 international OEM partners, ensuring seamless factory adoption while safeguarding IP and customer confidentiality.
- Designed and executed a customer-centric engagement strategy, cutting project delivery times by 75% and driving stronger customer relationships.
- Influenced and negotiated across global departments and time zones to secure resources, align priorities, and deliver on strategic objectives.
Global Product Manager - Data
Compac/Tomra
10.2020 - 02.2022
- Leveraged analytics and customer feedback to raise user satisfaction by 60% and improve retention by 25%.
- Unified digital product strategy and offerings across three merged companies, delivering integration through strong stakeholder and project leadership.
- Launched a modernization solution for the flagship product, securing 150+ early adopters and contributing to a 25% uplift in financial performance in year one.
Global Product Manager - Service
Compac/Tomra
06.2017 - 10.2020
- Reinvented the international service business, driving 45% revenue growth and significant improvements in customer satisfaction.
- Launched three major product lines informed by market and competitive analysis, each exceeding revenue targets by 20%.
Product Manager
Cherry Operations
04.2015 - 06.2017
- Led teams in complex remote assignments, achieving 100% retention while delivering strong business and customer outcomes.
- Reversed a 20% decline to 200% growth by applying design thinking and analytics, introducing new tools, processes, and a profitable micro-business stream.
Operations Manager
Central Drilling
01.2013 - 01.2015
Key Account Manager
Nationwide Building Society
01.2011 - 01.2013
Working Holiday
01.2009 - 01.2011
- Travelled and worked across South America, Europe, Australia, and New Zealand
Regional Operations Manager
Barracuda Group
01.2007 - 01.2009
Operations Manager
Barracuda Group
01.2001 - 01.2007
Assistant Manager
Barracuda Group
01.1999 - 01.2001
Education
DIPFA – Diploma - Financial Management, Ethics and Services
London Institute of Banking & Finance
01.2013
National Diploma - Mechanical Engineering
Charles Keene College
01.1998
Skills
- Product strategy
- Product team leadership
- Product metrics
- Product launches
- Cross-functional collaboration
- Product roadmaps
- Strategic planning
- Design thinking
- Product lifecycle management
- Product positioning
- Data-driven decision making
- Go-to-market strategy
Timeline
Senior Product Manager
Framecad
07.2023 - 01.2024
Product Manager – OEM APAC
Trimble
02.2022 - 07.2023
Global Product Manager - Data
Compac/Tomra
10.2020 - 02.2022
Global Product Manager - Service
Compac/Tomra
06.2017 - 10.2020
Product Manager
Cherry Operations
04.2015 - 06.2017
Operations Manager
Central Drilling
01.2013 - 01.2015
Key Account Manager
Nationwide Building Society
01.2011 - 01.2013
Working Holiday
01.2009 - 01.2011
Regional Operations Manager
Barracuda Group
01.2007 - 01.2009
Operations Manager
Barracuda Group
01.2001 - 01.2007
Assistant Manager
Barracuda Group
01.1999 - 01.2001
National Diploma - Mechanical Engineering
Charles Keene College
DIPFA – Diploma - Financial Management, Ethics and Services
London Institute of Banking & Finance