Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Ian Wright

Christchurch

Summary

Product leader with 10+ years’ experience across technology, construction, finance, and hospitality. I combine product management expertise with customer success and team leadership to build products that deliver real value. Comfortable working from strategy to execution, I focus on aligning customer needs with business outcomes

Overview

25
25
years of professional experience

Work History

Senior Product Manager

Framecad
07.2023 - 01.2024
  • Achieved 45% like-for-like revenue growth by redesigning and executing a new Service Division strategy, while improving customer satisfaction.
  • Refocused overall product investment through embedded processes, unlocking new revenue streams that delivered an additional 10% of annual EBIT in the first month.
  • Pioneered the company’s first data strategy, embedding retention indicators to guide product-market fit and strategic investment decisions.
  • Introduced modern product management methodologies across the division, raising collaboration and improving project delivery success rates by 50%.
  • Led and developed a multi-disciplinary team (Product Managers, Technical Writers, Delivery), driving product strategy and Go-to-Market execution to ensure alignment, execution, and measurable business impact.
  • Cultivated talent across product, sales, marketing, and interns, strengthening value proposition skills and accelerating product adoption and market success.
  • Influenced strategic direction at Board and Council levels, shaping product and business initiatives with executive leadership.
  • Developed and executed comprehensive product roadmaps, enhancing alignment across stakeholders and departments.
  • Led cross-functional teams to launch global product initiatives, aligning strategies with market needs.

Product Manager – OEM APAC

Trimble
02.2022 - 07.2023
  • Integrated the product portfolio across 8 international OEM partners, ensuring seamless factory adoption while safeguarding IP and customer confidentiality.
  • Designed and executed a customer-centric engagement strategy, cutting project delivery times by 75% and driving stronger customer relationships.
  • Influenced and negotiated across global departments and time zones to secure resources, align priorities, and deliver on strategic objectives.

Global Product Manager - Data

Compac/Tomra
10.2020 - 02.2022
  • Leveraged analytics and customer feedback to raise user satisfaction by 60% and improve retention by 25%.
  • Unified digital product strategy and offerings across three merged companies, delivering integration through strong stakeholder and project leadership.
  • Launched a modernization solution for the flagship product, securing 150+ early adopters and contributing to a 25% uplift in financial performance in year one.

Global Product Manager - Service

Compac/Tomra
06.2017 - 10.2020
  • Reinvented the international service business, driving 45% revenue growth and significant improvements in customer satisfaction.
  • Launched three major product lines informed by market and competitive analysis, each exceeding revenue targets by 20%.

Product Manager

Cherry Operations
04.2015 - 06.2017
  • Led teams in complex remote assignments, achieving 100% retention while delivering strong business and customer outcomes.
  • Reversed a 20% decline to 200% growth by applying design thinking and analytics, introducing new tools, processes, and a profitable micro-business stream.

Operations Manager

Central Drilling
01.2013 - 01.2015

Key Account Manager

Nationwide Building Society
01.2011 - 01.2013

Working Holiday
01.2009 - 01.2011
  • Travelled and worked across South America, Europe, Australia, and New Zealand

Regional Operations Manager

Barracuda Group
01.2007 - 01.2009

Operations Manager

Barracuda Group
01.2001 - 01.2007

Assistant Manager

Barracuda Group
01.1999 - 01.2001

Education

DIPFA – Diploma - Financial Management, Ethics and Services

London Institute of Banking & Finance
01.2013

National Diploma - Mechanical Engineering

Charles Keene College
01.1998

Skills

  • Product strategy
  • Product team leadership
  • Product metrics
  • Product launches
  • Cross-functional collaboration
  • Product roadmaps
  • Strategic planning
  • Design thinking
  • Product lifecycle management
  • Product positioning
  • Data-driven decision making
  • Go-to-market strategy

Timeline

Senior Product Manager

Framecad
07.2023 - 01.2024

Product Manager – OEM APAC

Trimble
02.2022 - 07.2023

Global Product Manager - Data

Compac/Tomra
10.2020 - 02.2022

Global Product Manager - Service

Compac/Tomra
06.2017 - 10.2020

Product Manager

Cherry Operations
04.2015 - 06.2017

Operations Manager

Central Drilling
01.2013 - 01.2015

Key Account Manager

Nationwide Building Society
01.2011 - 01.2013

Working Holiday
01.2009 - 01.2011

Regional Operations Manager

Barracuda Group
01.2007 - 01.2009

Operations Manager

Barracuda Group
01.2001 - 01.2007

Assistant Manager

Barracuda Group
01.1999 - 01.2001

National Diploma - Mechanical Engineering

Charles Keene College

DIPFA – Diploma - Financial Management, Ethics and Services

London Institute of Banking & Finance
Ian Wright