Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ibrahim Serif

Glenfield,AUK

Summary

This is Ibrahim who is Turkish in origin and currently holding NZ citizenship and full driver's licence . I have been working as a vehicle groomer in Audi Newmarket with couple of additional roles such as reception, customer interactions and vehicle check-ins . I have also worked in Dominos for a long time as a shift Manager which has gained me a lot of team leadership skills, computing skills, customer interactions and quick thinking along staff training. I have been very happy to work in automotive industry and looking forward to it for a lifetime whether it is service or sales as I have passion for both and for motor vehicles. I also have basic mechanical knowledge of motor vehicles and have bought and sold quiet number of vehicles over the last few years for income purposes which has lead me to make a clear decision to build a career in an automotive industry. Looking forward to work for this reputable company that I am applying for and can not wait to contribute to it for a long time and grow within the business .

Overview

7
7
years of professional experience

Work History

Vehicle Groomer

Continental Cars Audi
06.2023 - Current

Have been a service receptionist for 2 months apart from vehicle grooming and constantly helping service advisors in order to check vehicles in and greet customers.

Shift Manager

Domino's Albany
11.2017 - 03.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

NCEA Level 3 -

Glenfield College
Glenfield, AUK

Business Management

Massey University
Auckland, AUK
12.2021

Skills

Communication, customer handling, quick thinking, Team leader, work ethic, efficient worker, positive attitude, self-management

Timeline

Vehicle Groomer

Continental Cars Audi
06.2023 - Current

Shift Manager

Domino's Albany
11.2017 - 03.2023

NCEA Level 3 -

Glenfield College

Business Management

Massey University
Ibrahim Serif