Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ibrahim Shaya

Northcote,AUK

Summary

I am a young, hard-working person with several years of experience in education and customer service.
I am a NZ permanent resident. I am open to working different roles, and I am available for any times or shifts. I have a full NZ driver licence and my own car for transport.

Highly adaptable individual with a strong background in supporting vulnerable communities, and delivering exceptional customer service. Proficient in creating a welcoming environment, managing administrative tasks, and assisting with educational programs. Seeking a role that utilizes my skills and experience to make a positive impact and drive success in a dynamic team.

Overview

15
15
years of professional experience

Work History

Bakery Assistant

Business Name
Melbourne, Australia
02.2023 - 12.2024
  • I helped to prepare and bake cakes and deliver them to customers around Melbourne.

Delivery Driver

Hello Fresh
Melbourne, Australia
08.2021 - 01.2022
  • I delivered meal boxes to customers around Melbourne.
  • Hello Fresh is a popular meal kit delivery service.

ESOL Teaching Assistant

Broadspectrum
Nauru
01.2016 - 10.2018
  • I designed and delivered English language lessons to asylum seekers and refugees in Nauru, focusing on conversational English.

Call Center Agent

VIVA
Kuwait, KUwait
01.2010 - 06.2013
  • Managed high volume of inbound customer calls efficiently.
  • Collaborated with team members to resolve complex customer concerns.

Education

High School Diploma -

Al Jahra, Kuwait
01.2007

Skills

  • Food safety standards
  • Customer service
  • Problem solving
  • Food preparation
  • Friendly and outgoing
  • Multitasking and organization
  • Baking assistance
  • Vehicle maintenance
  • Order tracking
  • Time management
  • Team collaboration
  • Safe driving record
  • Time management skills
  • Goods transport
  • Safe driver training
  • Cash transaction handling
  • Computer Skills

References

References are available on request.

Timeline

Bakery Assistant

Business Name
02.2023 - 12.2024

Delivery Driver

Hello Fresh
08.2021 - 01.2022

ESOL Teaching Assistant

Broadspectrum
01.2016 - 10.2018

Call Center Agent

VIVA
01.2010 - 06.2013

High School Diploma -

Ibrahim Shaya