Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of customers and stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Orbit Marketing
CBD Auckland
07.2024 - Current
Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Server
Tasca Group
Westmere
01.2024 - Current
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Restaurant General Manager
Yalla Falafel Restaurant / Atara Restaurant
Istanbul/ Beşiktaş
06.2023 - 12.2023
Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
Enhanced customer satisfaction through consistent delivery of high-quality food and service.
Assistant Manager
Hakan Kıran Architectural and Construction Services Trade Company Limited
01.2022 - 01.2023
Managed Hakan Kıran's schedule, appointments and travel arrangements, ensuring efficient time management
Coordinated with restaurant staff, suppliers, and vendors to maintain smooth operations and high-quality service
Developed and executed PR campaigns, including social media management, to create a positive public image for the restaurants and cafe shop
Handled media relations, press releases, and collaborated with influencers to increase brand awareness.
Interior Architect
HT Natural Stone
01.2021 - 01.2022
Led the entire design process from initial client meetings and concept development to the production of detailed drawings and specifications
Worked closely with clients to understand their needs, preferences, and project goals, translating them into innovative and feasible design solutions
Utilized advanced software tools, such as AutoCAD and 3D modeling software, to create accurate and visually compelling representations of design concepts
Conducted site visits to assess existing conditions, measure spaces, and ensure adherence to design specifications during the construction phase.
Education
Bachelor of Design -
University of Dogus
Istanbul, Turkey
Skills
Problem-Solving
Coaching and Mentoring
Hiring and Training
Shift Scheduling
Performance Monitoring
Sales Growth
Cost Control
Store Opening and Closing
Retail Operations
Stockroom Management
Customer Engagement
Customer Service
Certification
International 29 ER Class Training Certified Expertise Turkey/Istanbul
Istanbul International NLP COACHING ACADEMY Turkey/Istanbul
Certificated International Professional Expert Coach
Holistic Coaching Certification
NLP Practitioner Certification
Languages
Turkish
English
Timeline
Brand Ambassador
Orbit Marketing
07.2024 - Current
Server
Tasca Group
01.2024 - Current
Restaurant General Manager
Yalla Falafel Restaurant / Atara Restaurant
06.2023 - 12.2023
Assistant Manager
Hakan Kıran Architectural and Construction Services Trade Company Limited