Iele Ieremia
Hamilton East,Hamilton
Summary
Seeking a weekend/casual job in 2025 along with full time studies in a Bachelors' of Medicine and Surgery.
Diligent worker with a strong background in medical office administration and customer service. Successfully managed patient appointments, medical records, and front-desk operations, ensuring smooth workflow and patient satisfaction. Demonstrated ability to handle high-volume phone calls and maintain confidentiality while providing excellent patient care and support.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Onehealth GP and Urgent Care
11.2022 - Current
- Currently working as a part-time evening and weekend receptionist in both the GP and Urgent care side of Onehealth in Remuera
- Have skills in using Medtech Evolution, Microsoft Excel, Triaging, BLS trained, and interact first-hand with all patients that present to the clinic and their billing
Summer Research Student
Auckland Bioengineering Institute
11.2022 - 02.2023
- Previously a Summer research student at the Auckland Bioengineering Institute as a part of the Te Titoki Mataora and ABI summer studentships
- Received a $6750 tax-free stipend
- Research focused on integration of medical technology into visual acuity testing that favored accessibility and cultural equity for toddlers
Piano Tutor
Millenium Music
03.2019 - 12.2022
- Prepared grade students for upcoming ABRSM performance exams
- Was tutoring piano grades: 8, 7, 6 and 5
- Previously taught beginner students in groups of 4 where I would introduce them to piano playing and correct technique, note reading, and basic music theory
- Also had experience interacting with parents and caregivers when handling the cash register and payments for lessons or new piano books
Tutor
University of Auckland
07.2022 - 11.2022
- Tutoring Maori and Pasifika students for the Physics 160 course
- Responsible for preparing slideshows and questions prior to the tutorial sessions
- During the sessions I run through past-exam questions to a class of 40 students along with a co-tutor as well as answer any gaps students might have with the course material
Customer Service Representative
PB Tech
11.2021 - 02.2022
- A part of the websales team, helped with online sales processing and customer tickets/inquiries
Paper Delivery
Reachmedia
03.2018 - 03.2020
- Folding and delivering pamphlets to over four hundred mailboxes in Papatoetoe twice a week
- Delivered the Manukau Courier to over two hundred mailboxes twice a week
Employee
Burger King
12.2019 - 01.2020
- During summer break, I worked in the fast food industry where I was exposed to a fast-paced team environment which required me to be quick in my thinking and I had to have good cooperative skills with my colleagues whether it was communicating with them, or finishing orders together at an efficient rate for the customer
HandyMan/Caretaker
One Tree Hill College
04.2019 - 12.2019
- During school holiday breaks my friend along with myself did part-time caretaking for our college as arranged by our deputy principal where I did gardening, washing windows of classes and school buildings, sorting out paper files and rubbish/gum removal from school grounds
Temp
Emrec Limited
12.2018 - 01.2019
- Temp for Emrec Limited where during the previous summer holidays I was sent to Smartfoods where I packaged, labelled, organised, and manned a blending machine for cereals
- I was also sent to Allied Pickfords where I was tasked with moving furniture along with a team for many major company moves to new offices/locations
Education
Bachelors' of Medicine at Surgery - Medical And Health Sciences
The University of Auckland
Auckland, NZ12-2026
Bachelor of Science - Biomedical Science
University of Auckland
Auckland12.2021
NCEA Level 3 Exam Qualifications - Physical Science, Mathematics - Statistics, Music, Mathematics - Calculus, Chemistry, Biological Science
One Tree Hill College
Auckland12.2020
NCEA Level 2 Exam Qualifications - Mathematics, Physical Science, Chemistry, Music, Biology
One Tree Hill College
Auckland12.2019
NCEA Level 1 Exam Qualifications - Mathematics, Physical Science, Music, English, Accounting, Biological Science
One Tree Hill College
Auckland12.2018
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Office administration
- Patient registration
- Microsoft office
- Payment collection
- Reminder calls
- Patient relations
- Medical billing
- Proficient in Excel and Medtech
- Customer service
Accomplishments
2022-2023 Te Tītoki Mataora & ABI Summer Studentship
Lalava 2022: UOA Pacific Excellence Programme
Certificate of Distinction - Physics 160
Top Achievers Scholarship - University of Auckland
Duke of Edinburgh Silver
Grade 8 Piano - Distinction
Full License Driver - 2021
Music - Achievements
- Passed Grade 8 Trinity Piano with a Distinction in 2019
- Passed Grade 5 ABRSM Jazz Tenor Saxophone in 2015
Dukeofedinburgh
Completed Duke of Edinburgh Silver Award, 2019
Schoolservice
- 2020, Head Boy, Head Chorister for Esquire (All boys choir of One Tree Hill College)
- 2019, Head Chorister for Esquire (All boys choir of One Tree Hill College), Co-conductor of One Tree Hill College Mixed Choir (Student Led)
- 2017, Junior Leader for One Tree Hill College
Community Service
- Musician, Eastern Gates Church, 06/01/22, Present
- Piano Player, Onehunga Library, 12/16/18, Formally invited by the Onehunga Library supervisor to come and play Christmas tunes for any people visiting the library over the festive season.
- Sunday School Mentor, Agape Alofaina Christian Church, 09/01/17, Present, ages 6 - 12
- Bass Player, Agape Alofaina Christian Church, 07/01/16, 06/30/19
- Music Teacher, For beginners and intermediate level (free for school peers and fellow church-goers), 02/01/17, Present
- Zumba Instructor, 03/01/18, Present
- Trees for Survival, 02/01/17, Present
References
- Jean Richards, Clinic Manager at Onehealth, 021487760
- Akanesi Moala, Clinical Students Mapas Supervisor at the University of Auckland, 021879565
Prestigeawards
- 2020, Proxime Accesit - Second Academic Student of Year 13, Dux Artium - Top Cultural Student for 2020, Madden Cup for Top Year 13 Science Student, Cup for Leadership in Instrumental Performance, University of Auckland Top Achiever Scholarship
Timeline
Medical Receptionist
Onehealth GP and Urgent Care
11.2022 - Current
Summer Research Student
Auckland Bioengineering Institute
11.2022 - 02.2023
Tutor
University of Auckland
07.2022 - 11.2022
Customer Service Representative
PB Tech
11.2021 - 02.2022
Employee
Burger King
12.2019 - 01.2020
HandyMan/Caretaker
One Tree Hill College
04.2019 - 12.2019
Piano Tutor
Millenium Music
03.2019 - 12.2022
Temp
Emrec Limited
12.2018 - 01.2019
Paper Delivery
Reachmedia
03.2018 - 03.2020
Bachelors' of Medicine at Surgery - Medical And Health Sciences
The University of Auckland
Bachelor of Science - Biomedical Science
University of Auckland
NCEA Level 3 Exam Qualifications - Physical Science, Mathematics - Statistics, Music, Mathematics - Calculus, Chemistry, Biological Science
One Tree Hill College
NCEA Level 2 Exam Qualifications - Mathematics, Physical Science, Chemistry, Music, Biology
One Tree Hill College
NCEA Level 1 Exam Qualifications - Mathematics, Physical Science, Music, English, Accounting, Biological Science
One Tree Hill College
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