Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ifo Osooso Tivalu

Christchurch,Canterbury

Summary

Motivated individual with a strong interest in administrative tasks, seeking an entry-level Administrative Assistant role. Despite having no formal experience, I possess valuable skills in organization, communication, and excellent attention to detail gained from previous experiences. Eager to learn and grow as a successful customer service administrator, and to be able to utilise my skills and experience.

Overview

8
8
years of professional experience

Work History

Food Production Worker

Jon Jon Bakery
Hillsborough, Christchurch
02.2019 - 08.2022
  • Maintained production records, including batch numbers and quantities produced.
  • Measured ingredients accurately according to recipes.
  • Worked collaboratively with other team members in a fast-paced environment.
  • Monitored stock levels of supplies used in production processes.
  • Operated machinery to process, package, and store food products.
  • Received and inspected incoming food products for quality assurance.
  • Set up production lines with appropriate tools and equipment.
  • Collaborated with team members to meet daily production goals efficiently.
  • Delegated tasks to multiple employees while maintaining efficient workplace.

Retail Assistant

The Relay
Airport , Christchurch
05.2014 - 01.2019
  • Kept up-to-date knowledge of all products available in the store.
  • Handled customer inquiries, complaints, and returns efficiently.
  • Operated cash registers to process sales transactions.
  • Attended team meetings regularly for updates on new products, promotions or services offered by the store.
  • Managed customer complaints in a professional manner while seeking solutions for resolution.
  • Utilized problem solving techniques when faced with challenging situations.
  • Answered phones promptly and directed calls appropriately.

Education

Graduate Certificate -

NZMA
Christchurch, NZ
07-2022

NCEA Level 2 -

Hillmorton High School
11-2015

NCEA Level 1 with merit endorsement -

Hillmorton High School
Christchurch, NZ
10-2014

Skills

  • Task delegation
  • Problem solving
  • Adaptability to change
  • Time management
  • Attention to detail
  • Strong work ethic
  • Interpersonal and communication skills
  • Stock management
  • Punctual and dependable
  • Fast-paced environment
  • Customer service

Accomplishments

  • Employee of the month in customer service

Timeline

Food Production Worker

Jon Jon Bakery
02.2019 - 08.2022

Retail Assistant

The Relay
05.2014 - 01.2019

Graduate Certificate -

NZMA

NCEA Level 2 -

Hillmorton High School

NCEA Level 1 with merit endorsement -

Hillmorton High School
Ifo Osooso Tivalu