Ignacio Medina Villena
Summary
Professional oriented to the analysis of results, innovation and teamwork I have added with initiative, communication skills that I have developed towards commercial management in mass consumption industries (food and beverages), mining and outsourcing companies through digital content generating transformation in my clients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Assistant
CORPORACION ADC SAC
01.2020 - 03.2023
- Assisted customers with prompt and polite support in-person and via telephone.
- Organized shelves to remove slow moving items and add new merchandise.
- Checked incoming orders and organized new stock.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Retail Assistant
DISTRIBUTOR CARTAGO EIRL
07.2019 - 12.2019
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Increased sales and customer satisfaction through personalized servicing.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Commercial Management Specialist - PAE Commercial Management
ESAN
LIMA, PERU07.2020
Esp. Marketing Y Comercio - Communications
Universidad Católica De Santa Maria
Arequipa, Peru10.2010
Skills
- Providing Feedback
- Payment Processing
- Upselling Strategies
- Brand Awareness Generation
- Online Systems
- Shop Organization
- Retail Inventory
- Sales Expertise
- Stock Management
- Merchandising and Display
- Team Cooperation
- Engaging with Diverse Customers
Certification
- EDEX Course Administration and Organization, Business Administration and Management.
- Tools Business Intelligence, Business Administration and Management, general.
Languages
English
Professional Working
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
Retail Assistant
CORPORACION ADC SAC
01.2020 - 03.2023
Retail Assistant
DISTRIBUTOR CARTAGO EIRL
07.2019 - 12.2019
Commercial Management Specialist - PAE Commercial Management
ESAN
Esp. Marketing Y Comercio - Communications
Universidad Católica De Santa Maria
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