Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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Ignacio Medrano

Ignacio Medrano

Queenstown,OTA

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons.

Overview

9
9
years of professional experience

Work History

Ticket Seller

Maipo Theater
01.2017 - 01.2023
  • Selling tickets through POS payment systems, cash handling
  • Telephone and direct customer service
  • Compiling statistics and reports using Microsoft Excel.

Waiter

Club De La Milanesa
02.2014 - 06.2016
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Cashier

El Club De La Milanesa
02.2015 - 09.2015
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Kitchen Hand

El Club De La Milanesa
04.2014 - 08.2014
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.

Education

Cabin Crew Training Course -

Institute of Aeronautical Vocational Training
01.2018

Completed High School -

Educational Talent School
01.2009

Skills

  • Guest Relations Management
  • Order Management
  • Surface Cleaning
  • Cash Handling
  • Customer Assistance
  • Customer Service

Personal Information

  • Date of Birth: 11/01/1992
  • Nationality: Argentinian

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Ticket Seller

Maipo Theater
01.2017 - 01.2023

Cashier

El Club De La Milanesa
02.2015 - 09.2015

Kitchen Hand

El Club De La Milanesa
04.2014 - 08.2014

Waiter

Club De La Milanesa
02.2014 - 06.2016

Cabin Crew Training Course -

Institute of Aeronautical Vocational Training

Completed High School -

Educational Talent School

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Ignacio Medrano