Ignacio Medrano
Queenstown,OTA
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons.
Overview
9
9
years of professional experience
Work History
Ticket Seller
Maipo Theater
01.2017 - 01.2023
- Selling tickets through POS payment systems, cash handling
- Telephone and direct customer service
- Compiling statistics and reports using Microsoft Excel.
Waiter
Club De La Milanesa
02.2014 - 06.2016
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Cashier
El Club De La Milanesa
02.2015 - 09.2015
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Kitchen Hand
El Club De La Milanesa
04.2014 - 08.2014
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Education
Cabin Crew Training Course -
Institute of Aeronautical Vocational Training
01.2018
Completed High School -
Educational Talent School
01.2009
Skills
- Guest Relations Management
- Order Management
- Surface Cleaning
- Cash Handling
- Customer Assistance
- Customer Service
Personal Information
- Date of Birth: 11/01/1992
- Nationality: Argentinian
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Ticket Seller
Maipo Theater
01.2017 - 01.2023
Cashier
El Club De La Milanesa
02.2015 - 09.2015
Kitchen Hand
El Club De La Milanesa
04.2014 - 08.2014
Waiter
Club De La Milanesa
02.2014 - 06.2016
Cabin Crew Training Course -
Institute of Aeronautical Vocational Training
Completed High School -
Educational Talent School
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