Igor Alves

Volunteer In Olympic Games Rio 2016

Releases for 190 countries in the World

• Journalist accredited by FIFA to create FIFA guidelines and post on social networks
• Guidelines and interviews with players from several countries
• Press access and releases about the event and full coverage of the games in
• Australia and New Zealand.

• I started at the village hostels as a cleaning volunteer for the entire hostel, and soon after I went to cairns for general maintenance, where I installed lamps and all kinds of maintenance necessary for the guests to have the most comfortable accommodation.

• IATA agency service responsible for the service in question of Revenue Account and refund
• Responsible for the opening and closing of IATA agencies that selling Gol tickets (127), responsible for the refund of these agencies, creation of ACM and ADM, audit of tickets via ACYLLA, transfers and refunds
• Application of IATA codes rules for refund and opening of branches
• Refund via ARC System and knowledge of usa USA USA refund and payment tool
• Knowledge across all IATA channels rules, refunds and payments of credit card purchasers
• Knowledge in the
• BSPlink refund tool.

• Service via sac / chat in home office
• BackOffice analyst where customers contacted to know the position of the order and the progress of payments, invoices, billing among others.

• Service via restaurant backoffice opening calls
• Accounts payable and receivable from partners and other, service via chat and telephone of customers and restaurants
• Administration of restaurant accounts and strategic accounts, analysis of online payment of customers, analysis of customer profile avoiding possible fraud among others

• Customer service in vulnerable situations
• Service and BackOffice payments and reversals via cases
• Attendance of superintendents for the receipt of adendos and application funds.

• Coverage of events of great social importance such as the arrest of former President Lula, coverage of demonstrations in various parts of Brazil, especially in São Paulo in the political divisions, portfolio with matters of major social and national relevance
• Coverage of presidential inaugurations and official events of the agenda of the planalto palace, interviews with national artists and actors and social entertainment events among other journalistic topics and agendas.

• Freelancer of public matters of the daily events of Brazilian politics
• Mailing of photos and daily coverage of the political day to day in the Brazilian scenario.

• Graduated in journalism, with courses in languages such as Intermediate Spanish English
• I worked in both national and multinational companies that qualified me and gave me to understand the vision of work and maturity in it
• I feel qualified to do my well-developed activities within the job whatever it is., Internship in journalism, external, mailingand press assistant
• Volunteer work covering the palace of the plateau and chamber of deputies.

• Bank and conciliations, issuance of invoices, issuance of guides for agreements
• Closing billing, payments, accounts payable and receivable
• Assist and forward the processes received in the service units, telephone and public service, auxiliary files, tapes and dvd's
• Forwarding of process for public agencies, assistance to legal and physical personnel in the personnel department.

• Receipts of products from the supply centers, replacement of products in the supermarket gondolas, sales promoter, receipts and issuance of product invoices, verification of the validity of the products exposed for sale.

• Where he received national and international photographers in order to put them in positions within the stadium and the like
• Staves and articles on their coverage.

• Control and organization of files, Issuance of invoices, External services, separation of documents and contracts, , accounts payable and receivable, quotation and purchases of materials reservation of tickets and hotels, scheduling of technical visits, assistance to suppliers and customers via e-mail and tel, preparation ofreports, preparation of spreadsheets, admission employee support, payment of benefits, delivery epis, sending documents to accounting.

• He taught basic computer and IT classes
• Basic typing and internet courses for students in the public school system
• Last salary and benefits
• Last salary
• A$ 4,800.00 Aud
• Benefits
• Meal ticket, health insurance assistance, transportation assistance.