Ikfina Chairani
Hamilton,WKO
Summary
Library and public service professional with over 14 years of experience facilitating access to information and digital resources for diverse communities. Expertise in simplifying complex information and providing engaging learning support. Committed to fostering inclusive environments that promote learning and connection among individuals from all backgrounds. Brings strong public service values, digital literacy skills, and cultural empathy to enhance community engagement at Hamilton City Libraries.
Overview
15
15
years of professional experience
Work History
Statistician
Statistics Office of Papua Province
, Indonesia
12.2009 - 12.2024
- Led front-line customer service for national surveys and census activities across diverse communities.
- Managed public BPS library service since 2014, assisting various stakeholders with data access.
- Guided users in identifying their data needs through targeted inquiries and customized solutions.
- Supported visitors with limited digital skills in navigating online resources and Microsoft Office tools.
- Designed and delivered Excel training to over 50 government officials and students, enhancing local reporting.
- Mentored university interns and trained staff to sustain public digital support beyond initial program.
- Collaborated with universities and institutions to promote statistical literacy across the region.
- Provided inclusive and culturally sensitive service for individuals with varied education and digital backgrounds.
Education
Master of Arts - Development Studies
Erasmus University of Rotterdam
The Netherland12-2019
Bachelor of Science - Statistics of Social And Population
Institute of Statistics
Indonesia10-2009
Ph.D. - Political Science
University of Waikato
Hamilton, NZSkills
- Library and information services
- Customer service and support
- Community engagement
- Digital literacy and technology assistance
- Program delivery and facilitation
- Microsoft Office proficiency
- Data consultation and analysis
- Cross-cultural communication
- Bilingual in English and Bahasa Indonesia
Accomplishments
- The youngest middle-level manager in 2014
- Best employee of the year in the Statistics Office of Papua Province, 2023
- Top ten exemplary employee statistics office nationwide, 2024
Languages
English
Professional
Indonesian
Native/ Bilingual
References
References available upon request.
Timeline
Statistician
Statistics Office of Papua Province
12.2009 - 12.2024
Master of Arts - Development Studies
Erasmus University of Rotterdam
Bachelor of Science - Statistics of Social And Population
Institute of Statistics
Ph.D. - Political Science
University of Waikato
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