Summary
Overview
Work History
Skills
Additional Information
Education
Timeline
Hi, I’m

Iliana Sabutu

Healthcare / Mental Health Navigator
Masterton,New Zealand
Iliana Sabutu

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level healthcare position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities.

Caring, organized and friendly with excellent interpersonal skills. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Experienced Healthcare / Shift Coordinator knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care.

Devoted to patient physical comfort and emotional support. Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks.

Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.

Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services.

Driven by cause to work diligently to accomplish measurable impact. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.

Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Healthcare position. Ready to help team achieve company goals.

Overview

15
years of professional experience
13
years of post-secondary education

Work History

Enliven Presbertarian Support
Masterton, New Zealand

Healthcare Assistant/Shift Supervisor (Part time)
03.2023 - Current

Job overview

  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Observed staff performance, provided detailed instructions and monitored results to meet customer service needs.
  • Trained employees in (Healthcare) procedures and support them with their Health & Wellbeing (certificates) tasks to enable success in each job.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Submitted reports to senior management to aid in business decision-making and planning.

Te Hauora Runanga O Wairarapa
Masterton, New Zealand

Mental Health Navigator
03.2023 - Current

Job overview

  • Developed care plan based on provider treatment plan, evidence-based chronic care guidelines and patient and family goals for patient.
  • Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.
  • Identified barriers when treatment goals not met, treatment plan not followed or important appointments missed and collaborated in redeveloping patient treatment goals.
  • Consulted with medical staff and ancillary department to eliminate barriers to delivery of care and identified service delivery problems and potential for patient management intervention.
  • Assisted members with social determinants of health and linked to appropriate community resources.
  • Educated member on gaps in care and assisted with scheduling provider appointments.
  • Identified gaps in care and assisted in closure of gaps.
  • Utilized Microsoft Word to edit, create and save confidential documents.
  • Maintained confidential health information according to state and federal regulations.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Collaborated with healthcare providers to drive continuity of care.
  • Conducted in-home visits to provide supportive services.
  • Assisted patients in accessing housing, financial assistance and other community resources.
  • Managed caseload to satisfy multiple patients with diverse needs.
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Assessed risk factors of patients and made referrals for further services.
  • Provided patient and family education on available resources and self-care strategies.
  • Facilitated family meetings to discuss patient care plans.
  • Developed partnerships with community organizations to expand services and referrals.
  • Completed psychosocial evaluations and needs assessments.
  • Participated in clinical supervision to maintain professional development.
  • Coordinated patient discharge planning and follow-up care.
  • Preserved and prepared reports and treatment records.
  • Coordinated individualized discharge plans to manage safe transition back into community and home environments.
  • Facilitated support groups for patients and families dealing with chronic illnesses.
  • Developed individual treatment plans and provided counseling to patients.
  • Participated in interdisciplinary care conferences to discuss patient care plans and referrals.

Enliven (Presbyterian)
Masterton, New Zealand

Verifier / Observer
02.2011 - Current

Job overview

  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assisted patients with understanding personalized insurance coverage and benefits.
  • Trained new staff on current, correct insurance verification procedures.
  • Established and maintained relationships with insurance providers for productive communications.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Developed thorough understanding of job requirements and qualifications to steer recruitment efforts toward appropriate job profiles.
  • Trained staff as an (observer/verifier) support staff to gain healthcare experience and working towards their Health & wellbeing certificates.
  • Analyzed and evaluated data, identifying trends in recruitment process.
  • Utilized data-driven tracking system and recruitment processes to find optimal candidates for interviews and employment opportunities.

Community (Pasifika),(Fijian)
Masterton , Wellington

Volunteer
06.2008 - Current

Job overview

  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
  • Helped clients navigate social services system and access needed resources.
  • Assisted clients with obtaining housing, employment and support resources.

Skills

  • Behavior Redirection
  • Household Chores
  • ADLs Assistance
  • Community Integration
  • Simple sentence and kind tone easier for elders to understand
  • Good communication
  • Respect elder's rights
  • Non-judgmental
  • Data Evaluation
  • Document Management
  • Team Collaboration
  • Verbal and Written Communication
  • Volunteer Recruitment
  • Material Handling
  • Recordkeeping and Confidentiality
  • Behavior Modeling
  • Community Service
  • Producing Communications
  • Service Referrals
  • MS Office
  • Adaptability and Dependability
  • Towel Folding
  • Administrative Support
  • Taking Messages
  • Phone Inquiries
  • Operations Support
  • Family Medicine
  • Obtaining Referrals
  • Educational Strategies
  • Facility Safety
  • Volunteer Program Assistance
  • Telephone Etiquette
  • Patient Engagement
  • Educational Settings
  • Staff Assistance
  • Resident Engagement
  • Supporting Daily Living Needs
  • Group Assistance
  • Nursing Assistance
  • Documentation
  • Filing

Additional Information

Additional Information

1)Lorraine Hooper (Maori Educator)

Enliven Shift Coordinator

Mobile contact : 0272887571

2) RN Tam Williams ( Mental Health & Alzhemeirs Nurse).

Mobile contact : 0274649864

3) Lynda Dawkins (Registered Nurse- Dementia Unit).

Mobile contact : 0211613842

Education

Nabitu District School
Fiji Island

Fiji School Leaving Certificate
01.1999 - 12.2000

University Overview

NZQA
New Zealand

Health & Wellbeing Level 2,Level 3,Level 4 from Health
06.2015 - 06.2021

University Overview

NZQA
New Zealand

Diploma Applied Practice (Health & Wellbeing) from Healthcare
02.2021 - 08.2023

University Overview

NZQA ( Kalandra )
New Zealand

Diploma ( Dementia) Applied Practise from Dementia/ Alzhemeirs
05.2021 - 06.2022

University Overview

Massey University
New Zealand

Diploma ( Public Health) from Health
05.2023 - Current

University Overview

Ministry of Health
Online

Certificates ( Health) Data Entry, Etc. from Health
06.2021 - 01.2023

University Overview

Timeline

Massey University
Diploma ( Public Health) from Health
05.2023 - Current
Healthcare Assistant/Shift Supervisor (Part time)
Enliven Presbertarian Support
03.2023 - Current
Mental Health Navigator
Te Hauora Runanga O Wairarapa
03.2023 - Current
Ministry of Health
Certificates ( Health) Data Entry, Etc. from Health
06.2021 - 01.2023
NZQA ( Kalandra )
Diploma ( Dementia) Applied Practise from Dementia/ Alzhemeirs
05.2021 - 06.2022
NZQA
Diploma Applied Practice (Health & Wellbeing) from Healthcare
02.2021 - 08.2023
NZQA
Health & Wellbeing Level 2,Level 3,Level 4 from Health
06.2015 - 06.2021
Verifier / Observer
Enliven (Presbyterian)
02.2011 - Current
Volunteer
Community (Pasifika),(Fijian)
06.2008 - Current
Nabitu District School
Fiji School Leaving Certificate
01.1999 - 12.2000
Iliana SabutuHealthcare / Mental Health Navigator