Iliganoa Magele
Avondale,AUK
Summary
Dispatcher skilled in routing orders and managing work schedules. Enhanced customer satisfaction through effective communication and problem-solving skills while streamlining dispatch operations for improved service delivery and operational efficiency. Managed field personnel and resolved concerns with a self-directed, flexible approach, demonstrating strong team management and complex problem-solving capabilities.
Overview
9
9
years of professional experience
Work History
Dispatcher
Madison Qualitex Laundry
11.2017 - 07.2026
- Managed daily delivery and work schedules to maximize coverage.
- Scheduled laundry routes and pickup times for Madison Qualitex Laundry customers.
- Relayed work orders and information between work crews, supervisors, and field personnel.
- Prepared daily work and run schedules.
- Received or prepared work orders.
- Provided timely updates to customers regarding their orders or requests.
- Updated records of driver locations, delays, and cancellations.
- Verified completed pickups and deliveries against Madison Qualitex Laundry service lists.
- Documented delivery details to maintain accurate shipping records. and maintained accurate dispatch records.
Education
Skill Update Institute
Kelston , Auckland Skills
- Dispatch scheduling
- Order routing
- Work order creation
- Work order oversight
- Problem solving
- Customer service
- Verbal and written communication
- Active listening
References
References available upon request.
Timeline
Dispatcher
Madison Qualitex Laundry
11.2017 - 07.2026
Skill Update Institute