Illerdin Lum

Casual Team Member. Very busy shifts, worked closing shifts part time for 3 weeks over the holiday period. Made drinks, restocked fridges, ran orders and handled customer complaints.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Handled a busy workplace environment while significantly understaffed

• Collaborated with other after-school care providers to share best practices and continuously improve quality of services offered.
• Developed lessons and activities to promote children's physical and emotional development.
• Created clean, organized environments that encouraged learning by keeping materials accessible to students at all times.
• Used positive reinforcement techniques to promote patience and other good behaviors in children.
• Introduced children to educational games and activities to boost learning.
• Co-operated with other staff member to successfully numerous children successfully while understaffed.

• Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
• Coordinated with team members to prepare orders on time.
• Cultivated positive work culture among kitchen staff through open communication lines and mutual respect within team.
• Monitored food production to verify quality and consistency.
• Oversaw grill, stove, and oven, and cleaned equipment after every shift.
• Developed and remained accountable for safety, quality, consistency and adherence to standards.
• Worked closely with front-of-house staff to facilitate excellent customer service.

• Contributed to positive work atmosphere, fostering collaboration among team members for optimal performance.
• Maintained regular client list and successfully handled walk-in customers.
• Supported lead barber with inventory management, ensuring adequate stock of supplies for seamless daily operations.
• Maintained clean, organized workstation to uphold professional standards and minimize health risks.
• Managed complex appointment schedule for high-volume client base.