Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Keyskillsandexperience
Valuestatement
Timeline
Generic

Iman Al Dulaimi

Auckland,Dannemora

Summary

Dynamic Administrator with a proven track record at Al Nable Company, excelling in problem-solving and interpersonal communication. Expertly arranged critical paperwork and enhanced customer interactions, significantly improving client satisfaction. Skilled in engineering principles and adept at managing time efficiently, I consistently delivered exceptional administrative support and maintained strict confidentiality. Diligent and detail-oriented Administrator with proven history in successful team management. Professionally coordinate files, correspondence, and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies.optimisation

Overview

5
5
years of professional experience

Work History

Administrator

Al Nable Company
02.2014 - 06.2019
  • Arrange paperwork for outgoing shipments to wholesale/franchise customers and retail hubs
  • Liaise with customers in a professional manner, answer questions and guide them to appropriate transaction methods
  • Ensured the first point of contact, via telephone/face-to-face/ email for the organization was a positive experience
  • Answered incoming calls/emails and re-routed them to relevant parties
  • Responsible for providing a full range of administrative support to the Director
  • Processed paperwork for clients communicating in a clear, concise manner
  • Provided basic information about the services available to the clients
  • Handle the tasks of written communication and reports as required
  • Coordinated information available, ensuring sufficient brochures were displayed and were current
  • Maintained the confidentiality of queries from clients

Education

Bachelor of Civil Engineering -

Manukau Institute of Technology
New Zealand
12.2024

Skills

  • Engineering
  • Problem solving
  • Communication
  • Interpersonal
  • Time management
  • Water & Waste Water Mangemant

Hobbies and Interests

  • Spending time with family and friends
  • travelling
  • shopping
  • Explore new places

Keyskillsandexperience

Ability to investigate an engineering problem; propose, specify, design and develop a solution, Capable of designing and evaluating a concept/model/product using standard engineering practices, Ability to use analytical thinking to understand technical problems, diagnose and resolve them effectively, Capable of using knowledge gained by testing and research to develop quality solutions, Able to communicate effectively by showing interest and carefully listening to the needs of clients and staff, Capable of working with people of different backgrounds and cultures, Ability to quickly build rapport with customers and calmly deal with any problems, Talent for interacting with customers and co-workers in a friendly and outgoing manner, Strong skills in time management, prioritising tasks, and meeting deadlines., Produce quality work even when under extreme time pressure and deadlines., Excellent ability to plan ahead and manage time effectively.

Valuestatement

I am an optimistic and driven student, set to graduate at the end of 2024, with a strong passion for understanding how things work in process planning and product development. My ability to perform well under pressure, while maintaining a positive outlook, enables me to optimise efficiencies effectively. I am hardworking, dedicated, and always willing to go the extra mile to exceed expectations.

Timeline

Administrator

Al Nable Company
02.2014 - 06.2019

Bachelor of Civil Engineering -

Manukau Institute of Technology
Iman Al Dulaimi