Imke Benson
Waikato,Putaruru
Summary
Throughout my upbringing, i have been emersed in the agriculture environment, hailing from a farming background in South Africa. Growing up, i actively participated alongside my father, engaging in various farm-related activities such as animal care, gat and fence maintenance, as well as assisting in general tasks. However, since moving to new zealand, my exposure to farm life has been primarily limited to milking cows, tending calves, and contributing to fence repairs. after dropping out of college into a vet nursing course i realized that i just want to be on the farm and around animals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Bp Connect
Waikato, Tirau
05.2022 - Current
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Developed strong customer relationships to encourage repeat business.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Mentored new employees on procedures and policies to maximize team performance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Farm Hand
family farm
South Africa/ New Zealand
- Cleaned stalls, pens and equipment using water hoses or pumps.
- Shifted animals between grazing areas to foster sufficient access to food.
- Watered and fed livestock and cleaned pens and enclosures to maintain farm animal health.
- Cleaned out barns, stalls, pens, and other animal enclosures on a regular basis.
- Collected eggs from chicken coops on a daily basis.
- Completed day-to-day duties accurately and efficiently.
Education
Some College (No Degree) - Vet Nursing
Wintec
Hamilton, NZSome College (No Degree) -
Matamata College
MatamataSkills
- Complaint Resolution
- Store Maintenance
- Customer Service
- Staff Training
- Multi-Task Management
Certification
- full licensed
Languages
English
Professional
Afrikaans
Professional
Timeline
Customer Service Representative
Bp Connect
05.2022 - Current
Farm Hand
family farm
Some College (No Degree) - Vet Nursing
Wintec
Some College (No Degree) -
Matamata College
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