Imogen Mitchell
Beachlands,AUK
Summary
Customer-Focused Retail Professional experienced in managing high-volume customer needs and providing on-trend product recommendations that drive revenue. Delivered exceptional service through strong interpersonal skills and attention to detail in record keeping and inventory management. Maintained organized workspaces and fostered a welcoming environment, ensuring customer satisfaction while navigating routine and special requests.
Overview
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Salon Assistant & Apprentice
Vivo Hair Salon
Botany, Howick, Stoneridge, Remuera
11.2022 - 06.2025
- Assisted stylists with client consultations and service preparations.
- Handled appointment scheduling and managed client check-ins efficiently.
- Greeted and assisted clients upon arrival to create a welcoming atmosphere.
- Ensured cleanliness of salon equipment and workstations throughout the day.
- Maintained cleanliness of the salon by sweeping floors, wiping down surfaces, and organizing supplies.
- Collaborated with team members to foster a supportive salon environment.
- Promoted salon services on social media platforms to enhance visibility and attract new clients.
Casual babysitting.
family friends
03.2019 - 09.2024
- Organized educational activities to promote learning and social skills development.
- Supervised children during playtime, ensuring safety and engagement.
- Communicated regularly with parents about children's needs and daily activities.
- Performed daily operational tasks to maintain workflow efficiency. accurately and efficiently.
Delivery driver and kitchen hand.
Domino's Pizza Beachlands
06.2022 - 09.2022
- Delivered pizzas promptly to designated areas, ensuring customer satisfaction.
- Delivered pizzas to customers' locations promptly to customers in designated areas.
- Processed cash and electronic payments accurately during transactions, enhancing customer trust. and electronic payments securely during transactions.
- Maintained cleanliness and organization of delivery vehicle to project professionalism. and organization of the delivery vehicle.
Aged Care Support
family friends
01.2022 - 05.2022
- Provided personal care to an elderly lady for 6-8 hours weekly
- Monitored client health conditions and reported changes to healthcare professionals.
- Developed and maintained positive relationships with clients and their families.
- Sole carer for an elderly lady 6-8 hours a week
Education
NZQA Hairdressing Level 3 Course. -
Sevilles Hairdressing Academy
Auckland City , new zealand 01.2022 - 10.2022
National Certificate of Educational Achievement (Level 3) -
Howick College
Auckland , new zealand 02.2017 - 10.2021
Skills
- Great time management skills, Reliability in attendance
- Effective communication
- Cash handling
- Organizational skills
- Time management
- Adaptability in fast-paced environments
- Teamwork and problem-solving
- Team collaboration
- Effective communication
- Great time management skills
- Reliability in attendance
- Professional appearance
- Professional appearance
Personal Information
- Date of Birth: 2004-03-12
- Driving License: Full Licence
Hobbies & Interests
- Date of Birth: 2004-03-12
- Driving License: Full Licence
Disclaimer
- Date of Birth: 2004-03-12
- Driving License: Full Licence
Timeline
Salon Assistant & Apprentice
Vivo Hair Salon
11.2022 - 06.2025
Delivery driver and kitchen hand.
Domino's Pizza Beachlands
06.2022 - 09.2022
NZQA Hairdressing Level 3 Course. -
Sevilles Hairdressing Academy
01.2022 - 10.2022
Aged Care Support
family friends
01.2022 - 05.2022
Casual babysitting.
family friends
03.2019 - 09.2024
National Certificate of Educational Achievement (Level 3) -
Howick College
02.2017 - 10.2021