Dynamic professional with expertise in content creation and social media management. Proven ability to engage audiences and enhance brand visibility through effective strategies and data analysis.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Security Officer
Key prospect Sdn Bhd
Selangor , Malaysia
01.2024 - Current
Developed engaging content for multiple social media platforms and campaigns.
Collaborated with marketing team to align messaging with brand objectives.
Researched industry trends to inform content strategy and audience engagement.
Curated user-generated content to enhance community interaction and authenticity.
Created visually appealing graphics using design tools and software.
Analyzed social media performance metrics to refine future content strategies.
Managed content calendars to ensure timely posting and relevance of topics.
Engaged with followers by responding to comments and messages promptly.
Developed content strategy to increase social media followers and engagement.
Created content for various platforms such as Facebook, Twitter, Instagram, Pinterest and YouTube.
Scheduled posts on a daily basis across all social media channels.
Stayed up-to-date on social media and digital content trends to engage on trending topics and share best practices.
Produced videos by writing scripts, editing and posting final creative.
Brainstormed ideas for new video concepts and stories.
Updated and monitored content on Facebook, Twitter, Google, LinkedIn and Instagram.
Used social media to engage consumers, respond to questions or complaints and promote company initiatives.
Researched trending topics related to target audience.
Reviewed user feedback and comments to improve content quality.
Optimized content for SEO purposes.
Tracked performance of social content using native platform analytics, various social listening tools and regular reports to inform strategy.
Monitored social media and company website metrics to design and implement improvements.
Updated website blog with fresh content regularly.
Managed social media responses by escalating comments and inquiries to appropriate personnel or departments.
Responded promptly to customer queries on social media accounts.
Edited videos using Adobe Premiere Pro software according to established standards.
Analyzed competitors' activities on different platforms for benchmarking purposes.
Identified and resolved issues related to social media platforms, such as content restrictions or technical problems.
Optimized content for search engines and social media platforms to increase visibility and engagement.
Ensured all content adhered to brand guidelines and voice for consistency across all channels.
Engaged with online communities by responding to comments and messages to foster a positive brand image.
Conducted competitor analysis to identify content gaps and opportunities for differentiation.
Managed content calendars to ensure consistent posting schedules and content variety. -
Developed and implemented social media content strategies to increase brand visibility and engagement across multiple platforms.
Implemented hashtag strategies to increase reach and discoverability of content.
Developed advertising plans for timely and successful market entry.
Obtained copyrights for completed work using established procedures.
Warehouse Assistant
Pharmvet Pet Food Suppliers
Selangor , Malaysia
08.2023 - Current
Managed inventory to ensure accurate stock levels and timely replenishment.
Operated forklifts and pallet jacks for efficient material handling.
Organized warehouse layout to maximize space and streamline operations.
Collaborated with team members to fulfill customer orders effectively.
Maintained cleanliness and safety standards throughout the warehouse area.
Conducted regular inspections of equipment to identify maintenance needs.
Assisted in training new staff on safety protocols and operational procedures.
Documented incoming and outgoing shipments for accurate record-keeping.
Packed and labeled merchandise to prepare for loading and shipment to customers.
Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
Inspected and moved products to designated areas in warehouse.
Organized warehouse racks to ensure efficient storage of goods.
Lifted materials of varied weights on regular basis.
Used pallet jacks to move items to and from warehouse locations.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Used hand pallet truck to transport heavy material within the facility.
Organized materials on pallets according to size, weight, and type of item.
Reported any damaged items or discrepancies in shipments to supervisor immediately.
Assembled cartons, crates, and containers to prepare for shipping.
Received and processed incoming orders, ensuring accuracy of information.
Followed safety guidelines while operating machinery in the facility.
Updated inventory and production information using warehouse management systems and scanner guns.
Conducted timely and accurate inventory counts to maintain current supply records and facilitate smooth ordering.
Marked and labeled containers with accurate shipping information to prevent delays.
Collaborated with other departments to coordinate product delivery schedules.
Counted different types of merchandise to comply with inventory control tag requirements.
Trained new employees regarding warehouse procedures and standards.
Utilized barcode scanner to accurately track all goods entering or leaving the warehouse.
Used tools, sprayers and cleaning solutions to disinfect work areas.
Assisted in developing strategies for improving efficiency of daily operations.
Operated forklift and other equipment to move pallets around between warehouse locations and transport trucks.
Monitored temperature control systems within the warehouse environment.
Coordinated with the shipping department to schedule pick-ups and deliveries.
Inspected and recorded incoming and outgoing orders for count, damage and dates.
Recorded shipment data for reporting, accounting or recordkeeping purposes.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Prepared work orders, bills of lading or shipping orders to route materials.
Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
Computed shipping, storage or demurrage charges using computer or price list.
Traced missing material and shipments through vendor and customer communications.
Weighed mail to determine correct postage.
Determined shipping methods, routes or rates for materials to be shipped.
Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Compared shipping routes or methods to determine least environmental impact.
Computer Data Entry Operator
Style Textile Pvt Ltd
Lahore , Pakistan
08.2018 - 08.2023
Efficiently processed customer orders and upheld accurate order tracking information.
Entered data accurately into systems for textile inventory management.
Reviewed documents to verify completeness and accuracy of data entries.
Collaborated with team members to address discrepancies in inventory records.
Managed digital filing systems for organized document retrieval.
Monitored data entry workflows to enhance overall efficiency.
Maintained confidentiality while handling sensitive customer data daily.
Generated reports to track productivity and identify errors in data entry.
Education
High School Diploma -
Govt Higher Secondary School
Chung Lahore Pakistan
01-2018
Skills
Content creation
Social media management
Inventory management
Data entry
Equipment operation
Customer relations
Languages
English
Professional
Punjabi
Professional
Urdu
Professional
Hindi
Professional
Malay
Professional
Certification
M.S Office Institute of Geology University of Punjab Lahore Pakistan
OPERATION EXECUTIVE at AGENSI SRI BINTANG SDN BHD, SB LOGISTICS SDN BHD, KAMI GLOBAL VENTURE SDN BHDOPERATION EXECUTIVE at AGENSI SRI BINTANG SDN BHD, SB LOGISTICS SDN BHD, KAMI GLOBAL VENTURE SDN BHD
FOUNDER / BUSINESS DEVELOPMENT DIRECTOR at TEAM MOXIM SDN BHD (formerly The Moxim House Sdn Bhd)FOUNDER / BUSINESS DEVELOPMENT DIRECTOR at TEAM MOXIM SDN BHD (formerly The Moxim House Sdn Bhd)
Senior Assistant Technical Operation (Helpdesk) at DST Network Sdn Bhd | USMS Sdn BhdSenior Assistant Technical Operation (Helpdesk) at DST Network Sdn Bhd | USMS Sdn Bhd