Summary
Overview
Work History
Education
Skills
Recommendations
References
Certification
Timeline
Generic

Inde Henderson

Wellington

Summary

Kia ora, I'm a mature, reliable and confident third-year university student with over eight years of work experience in customer-facing roles. I thrive in fast-paced environments and am consistently hitting targets through expert product knowledge, attentive communication skills and a diligent work ethic. A team player, I pride myself on my ability to work collaboratively. Treating all colleagues and customers, with the utmost respect and kindness. With an array of experience, I am open to a variety of work. However, I am ideally looking for a role that can guarantee me work 4-5 days per week during the summer months of Nov-Feb 2025 (available weekdays and weekends).

Overview

7
7
years of professional experience
1
1
Certification

Work History

Chamber and Meeting Support Officer

Office of the Clerk
01.2023 - Current
  • Work to assist Members of Parliament and the Office of the Clerk staff when the House of Representatives is sitting
  • Remain calm in high-pressure environments
  • Treat all staff/MPs with the same level of respect and high quality service

Education Assistant

Parliamentary Service - Te Ratonga Whare Paremata
05.2022 - Current
  • Delivered Tours of Parliament for school children (Primary - High School)
  • Coordinated meetings between school groups and their Members of Parliament
  • Helped organised events such as Youth Parament 2023
  • Report writing and drafting work

Vistor Services Host

Parliamentary Service - Te Ratonga Whare Paremata
03.2022 - Current
  • Delivered public, private and specialized tours of Parliament for over two years
  • Arranged tour bookings and managed email/telephone inquires
  • Processed sales for the Parliament Shop via shopify system
  • Ensured shop was always clean and well stocked.
  • Received the '2023 Up Comer Award' from the Parliamentary Service for my work within this role.

Waitress

Koji Hospitality
01.2023 - 03.2023
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.

Retail Sales Associate

Thrills Company
01.2020 - 01.2022
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer
  • Opened and closed store independently and prepared nightly bank drop for manager
  • Logged reports, expenses, receipts and sales documents into digital database

Retail Sales Associate

Attik Clothing
12.2018 - 11.2020
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs

Warehouse Assistant

BAY Active
11.2019 - 01.2020
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information

Retail Sales Associate

Ahoy Trader By Jai Vasicek
12.2017 - 12.2018
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
  • Used POS system to process sales, returns, online orders and gift card activations

Education

Bachelor of Laws -

Victoria University of Wellington
Wellington, NZ
01.2026

Bachelor of Communications - Majoring in Political Communications

Victoria University of Wellington
Wellington, NZ
01.2026

High School Diploma -

Cape Byron Rudolf Steiner School
12.2021

Skills

  • Outgoing and enthusiastic
  • Customer and service orientated
  • Confident communicator
  • Retail merchandising expertise
  • Training new employees
  • Extensive POS knowledge (Cin7, Shopify)
  • Social media, photography and technologically skilled

Recommendations

  • Monisha Dietrich-Earley, Thrills Co. Store manager: I am writing this letter of recommendation for Inde Henderson, who I worked with as her manager at Thrills Co. for just over a year. In the time that I worked with Inde I watched her grow, finishing her last year of high school with exceptional determination whilst also balancing work responsibilities, into an incredibly mature and driven young woman that is ready to take on the world (and I guarantee she will!). Inde possesses an ambitious and hard working attitude while taking on all tasks with a smile. Her upbeat personality and engaging easy manner enable her to interact in the best way possible with customers and other staff members. She is very well organised and takes initiative to go beyond the expected parameters of her job. Because of these amazing qualities I entrusted Inde with key responsibilities within our business, such as, opening and closing procedures and running peak trade days and other team members when needed. Inde delivered exceptional customer service, product knowledge and a local inviting store moral for our boutique Byron Bay brand. I write this recommendation for Inde with ease as I am so grateful to have had her on my team and am very confident that she has the intelligence, work ethic, positive energy and communication skills to add value wherever she chooses to work. She would be an asset to your team, and I can see her flourishing and progressing within any company/business. Please feel free to get in touch with me if you have any questions about this outstanding young woman!
  • Niamh Naylor, Attik Clothing Byron Bay manager: To Whom It May Concern; It is my pleasure to recommended Inde Henderson for employment with you. I have known Inde for over 1 year and I have had the pleasure of being her manager for the past 10 months at Attik Clothing Store. Inde has proved herself to be a hard, dedicated worker from day 1. She always shows up to her scheduled shifts on time with a big smile and positive attitude ready to work. Her communication and people skills are excellent. She is always quick to respond to the needs of customers and always willing to take on any additional jobs. I can honestly say I am amazed at how well Inde handles any situation she is put in at work, she demonstrates a mature approach to anything thrown at her. It is an absolute pleasure being Inde's Manager, which is why I can highly recommend her to any potential employers. I would be more then happy to answer any questions.

References

  • Monisha Dietrich-Earley, Manager, Thrills Company, monisha@thrills.co, +61431149976
  • Niamh Naylor, Manager, Attik Clothing, niamhnaylor@hotmail.co.uk, 0411817694
  • Shelly Craft, Television Presenter, Email available on request.

Certification

  • First Aid certificate via Life Care Consultants

Timeline

Chamber and Meeting Support Officer

Office of the Clerk
01.2023 - Current

Waitress

Koji Hospitality
01.2023 - 03.2023

Education Assistant

Parliamentary Service - Te Ratonga Whare Paremata
05.2022 - Current

Vistor Services Host

Parliamentary Service - Te Ratonga Whare Paremata
03.2022 - Current

Retail Sales Associate

Thrills Company
01.2020 - 01.2022

Warehouse Assistant

BAY Active
11.2019 - 01.2020

Retail Sales Associate

Attik Clothing
12.2018 - 11.2020

Retail Sales Associate

Ahoy Trader By Jai Vasicek
12.2017 - 12.2018

Bachelor of Laws -

Victoria University of Wellington

Bachelor of Communications - Majoring in Political Communications

Victoria University of Wellington

High School Diploma -

Cape Byron Rudolf Steiner School
Inde Henderson