Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Inderjit Singh

Auckland,AUK

Overview

7
7
years of professional experience

Work History

Retail Manager

Movenpick
03.2018 - Current
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Trained and developed new employees for ease of transition into team.
  • Completed daily paperwork and computer entry of sales data as established by management.

Cafe Manager

Marina Cafe Opua
02.2016 - 02.2018
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Handled business administration functions such as payroll, cash register counting, and supply ordering.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
  • Secured daily cash by verifying totals and making nightly deposits.
  • Grew cafe sales by effectively marketing business and improving customer relations strategies.
  • Introduced new menu items to add variety and selections and meet customer preferences.
  • Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
  • Forecasted demand and scheduled employees effectively to handle coverage needs.

Education

Bachelor of Business Admin. - Business Administration

Linguish Institute
Auckland, NZ
03.2015

Skills

  • Customer Service
  • Microsoft Project
  • Confluence
  • Negotiate Price
  • Microsoft Office
  • Client Account Management
  • Marketo Marketing Automation
  • Order Supplies

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Retail Manager

Movenpick
03.2018 - Current

Cafe Manager

Marina Cafe Opua
02.2016 - 02.2018

Bachelor of Business Admin. - Business Administration

Linguish Institute

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Inderjit Singh