Inderjit Singh
Auckland,AUK
Overview
7
7
years of professional experience
Work History
Retail Manager
Movenpick
03.2018 - Current
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Exhibited excellent people skills during interaction with employees and customers.
- Trained and developed new employees for ease of transition into team.
- Completed daily paperwork and computer entry of sales data as established by management.
Cafe Manager
Marina Cafe Opua
02.2016 - 02.2018
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Secured daily cash by verifying totals and making nightly deposits.
- Grew cafe sales by effectively marketing business and improving customer relations strategies.
- Introduced new menu items to add variety and selections and meet customer preferences.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Forecasted demand and scheduled employees effectively to handle coverage needs.
Education
Bachelor of Business Admin. - Business Administration
Linguish Institute
Auckland, NZ03.2015
Skills
- Customer Service
- Microsoft Project
- Confluence
- Negotiate Price
- Microsoft Office
- Client Account Management
- Marketo Marketing Automation
- Order Supplies
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Retail Manager
Movenpick
03.2018 - Current
Cafe Manager
Marina Cafe Opua
02.2016 - 02.2018
Bachelor of Business Admin. - Business Administration
Linguish Institute