Inderjit Singh
Auckland,AUK
Summary
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Overview
9
9
years of professional experience
Work History
Retail Store Manager
Walter and wild
08.2018 - Current
- Developed and maintained store policies and procedures.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Performed regular audits to ensure compliance with company standards.
- Recruited, trained and managed a team of 20+ employees.
- Collaborated with other departments to coordinate promotional activities and events in-store.
- Implemented strategies to increase customer satisfaction levels and build brand loyalty.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Analyzed financial data to identify areas of improvement or cost savings opportunities.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Cafe Manager
Marina cafe
Opua
03.2017 - 06.2018
- Developed and implemented customer service policies and procedures for cafe staff.
- Created and maintained detailed records of all inventory, sales, customers, orders.
- Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
- Recruited, trained, managed and evaluated cafe staff performance.
- Maintained an accurate cash register system at all times during business hours.
Assistant Manager
Madly Thai
Ruakaka
04.2016 - 03.2018
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
Team Member
MacDonald
Airport
03.2015 - 03.2016
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
High School Diploma -
Linguist International
Auckland CBD03-2014
Bachelor of Hospitality And Tourism - Hospitality
Doaba Collage
Indian 01-2010
Skills
- Retail Employee Training
- Promotional planning
- Sales Growth
- Coaching and Mentoring
- Retail Operations
- Recruitment and hiring
- File management expertise
Timeline
Retail Store Manager
Walter and wild
08.2018 - Current
Cafe Manager
Marina cafe
03.2017 - 06.2018
Assistant Manager
Madly Thai
04.2016 - 03.2018
Team Member
MacDonald
03.2015 - 03.2016
High School Diploma -
Linguist International
Bachelor of Hospitality And Tourism - Hospitality
Doaba Collage
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