Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic

Indumathi Ganesh

Rolleston,CAN

Summary

Experienced seafood assistant with over 5 years in team management, inventory control, and customer service excellence. Demonstrated success in enhancing seafood quality, driving sales growth, and upholding a safe, clean, and compliant workplace. Strong leadership abilities, effective communication skills, and adept problem-solving capabilities.

Overview

11
11
years of professional experience

Work History

Deli Assistant

New World, Rolleston
12.2022 - Current
  • Serve customers with a friendly and positive attitude, answering their questions and providing helpful recommendations.
  • Prepare deli products such as meats, meals, savouries, quiches, pizzas, sandwiches, sushi and salads.
  • Prepare seafood salads, display fish, filleting, slicing fish and related products.
  • Preparing bulk catering orders and variety of platters as per customers needs.
  • Ensuring consistent quality and presentation.
  • Maintain a clean, organized, and well-stocked deli and seafood department, including proper storage and rotation of products.
  • Operate deli equipment safely and efficiently, including slicers, ovens, and grills.
  • Follow food safety guidelines and regulations while handling and preparing food, ensuring compliance with health department standards.
  • Work collaboratively with other team members.
  • Trained new staff on proper food handling techniques and customer service practices.
  • Operated slicing and packaging equipment to ensure product freshness and quality.
  • Implemented display strategies that increased visibility of promotional items, driving sales growth.
  • Provided feedback on product offerings, contributing to menu enhancements based on customer preferences.
  • Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.

Retail Assistant

Theos Fisheries, Christchurch
05.2021 - 12.2022
  • Greet customers and help them choose products.
  • Assist with customer purchases, price inquiries, and special orders.
  • Answering telephone inquiries and taking orders.
  • Check delivered stock against orders and ensure it is in good condition.
  • Price and display stock.
  • Cash handling and basic math skills.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.

Delivery Partner

Uber Eats, Auckland
01.2020 - 02.2021
  • Delivered food products to different location throughout different the city in safe, timely and accurate manner.
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Quickly and accurately responded to customers on short notice.
  • Actively communicated with customers and merchants.
  • Maintained a high rating and satisfaction from the customers.
  • Delivered food orders efficiently, ensuring timely service and customer satisfaction.
  • Navigated routes effectively using GPS technology to optimize delivery times.

Deli Assistant

Countdown, Auckland
02.2019 - 12.2019
  • Engaged in the Deli department, where I received comprehensive training in proper sanitary procedures and guidelines.
  • Efficiently prepared substantial quantities of food within stringent time constraints.
  • My responsibilities encompassed delivering exceptional customer service in a bustling environment, which included slicing meats and managing both a hot bar and a salad bar.
  • Skillfully communicated with customers to ascertain their needs and address any inquiries.
  • Tasked with assisting customers, I ensured they received their products while upholding the highest standards of food safety.
  • I maintained and educated the team on the importance of sustaining a sanitary environment and adhering to safe food handling practices.
  • Diligently complied with all food safety regulations and guidelines, preparing meals according to food temperature logs and following precise cooking instructions.
  • Ensured that appropriate temperatures in display cases and coolers were consistently monitored and accurately logged.

Kitchen Hand

Southern Spice, Auckland
01.2019 - 05.2019
  • Responsible for taking telephone orders, serving customers in the front, packing, and cleaning.
  • Assisting chefs in chopping vegetables, slicing meat, grinding spice powder.
  • Supported chefs with ingredient prep, contributing to smoother cooking process and timely meal service.
  • Enhanced customer satisfaction by quickly resolving issues related to food quality or preparation times.

Senior Associate

Quatrro Mortgage Solutions, India
09.2014 - 10.2016
  • Completed QC and production of files be assigned.
  • Prepared checklists for all types of loans
  • Verifying application information for mortgage loans
  • Ordered flood certificates and appraisal report
  • Updating recent SOP changes and process requirements.
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
  • Mentored junior associates, fostering professional growth and helping them reach their full potential.
  • Completed daily logs for management review.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.

Education

BE - Electronics and Communication

Anna University

Skills

  • Quick learner
  • Able to work under pressure
  • Excellent written and verbal communication skills
  • Warm and outgoing personality with a positive attitude
  • Good time management and excellent customer service skills
  • The ability to tactfully manage and reset unrealistic expectations when required
  • Good physical stamina
  • Excellent computer skills

Hobbies and Interests

Trekking, Traveling, Sports

Languages

French
Limited Working
English
Full Professional
Hindi
Limited Working
Tamil
Native or Bilingual
Telugu
Native or Bilingual

Timeline

Deli Assistant

New World, Rolleston
12.2022 - Current

Retail Assistant

Theos Fisheries, Christchurch
05.2021 - 12.2022

Delivery Partner

Uber Eats, Auckland
01.2020 - 02.2021

Deli Assistant

Countdown, Auckland
02.2019 - 12.2019

Kitchen Hand

Southern Spice, Auckland
01.2019 - 05.2019

Senior Associate

Quatrro Mortgage Solutions, India
09.2014 - 10.2016

BE - Electronics and Communication

Anna University

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Indumathi Ganesh