Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ingrid Bi

Auckland

Summary

Dynamic professional with extensive experience in digital marketing and project management at Star Gems & Jewelry Ltd. Proven ability to enhance online sales through effective e-commerce strategies while maintaining strong customer relationships. Bilingual and highly skilled in Microsoft Office, I excel in fast-paced environments, driving results and fostering collaboration.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

Office Administrator

Star Gems & Jewelry Ltd
Auckland
04.2025 - Current

During my time working here, i was assigned with multiple daily instructions which kept my role vaired and helped me gain experience in many diiferent tasks such as:

  • Assisting with administrative tasks and maintaining accurate system records to support daily business operations.
  • Managing and updating product information on the Shopify e-commerce platform.
  • Involvement in digital marketing aspects to ensure the best outcome for our online sales.

HR Assistant

HikVision
Zhenjiang
01.2024 - 08.2024

My role at HikVision was primarily administrative. It was an honor to work for such a large and reputable company in China which helped better my understanding of the business environment and tasks involved. Some tasks included:

  • Onboarding: Helping new employees with the onboarding process, including orientation sessions and paperwork.
  • Employee Records Management: Maintaining accurate employee records and databases, ensuring confidentiality and compliance with regulations.
  • Benefits Administration: Assisting with employee benefits enrollment, inquiries, and changes.
  • Payroll Support: Providing support in payroll processing and addressing payroll-related queries.

Marketing Specialist

Zhejiang Weworth Furniture Technology
Zhejiang
07.2023 - 11.2023

During my time here, I was more involved in Marketing tasks to promote and pursue new clients. I learned many high value skills which have better improved my ideology on what drives people to purchase products through effective Marketing techniques. Some of this included:

  • Contacting potential customers at home and abroad, introducing the company's main products.
  • Inquiring about prices, reading the terms of the contract in order to protect the rights and interests of both sides.
  • Issue the appropriate documents to the customs declaration, which routinely reflect the value of the goods and the number before the goods enter or leave the country.

General Manager and Host

English Corner of International Tea, A & F University
Hangzhou
01.2021 - 12.2022

This was a brilliant opportunity for me to start off my working career as a host and a Manager of a prestigious coffee shop on our Universities campus.

  • Manage the entire event; communicate with foreign educators and students; decide on the event's theme; arrange the event venue; and promote the event online.

Youth Leader

Fais un Voeu
Hangzhou
05.2022 - 08.2022

This was a wonderful opportunity to ensure I gained loads of experience in a leading role to ensure I can learn skills involved in managing and/or running a program or department for others.

  • Organize summer camp activities for children and parents.
  • Help improve the content of the activities.
  • Design the route, and provide services for customers who come to the summer camp.

Education

Master of Management/Marketing -

University of Auckland
Auckland, Auckland
08.2024 - 08.2025

Master of Arts - English

Zhejiang A & F University
Hangzhou, China
01.2020 - 06.2024

Skills

  • Digital marketing
  • Economics
  • Business management
  • Customer relationship management
  • Project management
  • E-commerce platform management
  • Financial forecasting
  • Highly skilled in Microsoft Office
  • Bi-lingual
  • Administrative

Timeline

Office Administrator

Star Gems & Jewelry Ltd
04.2025 - Current

Master of Management/Marketing -

University of Auckland
08.2024 - 08.2025

HR Assistant

HikVision
01.2024 - 08.2024

Marketing Specialist

Zhejiang Weworth Furniture Technology
07.2023 - 11.2023

Youth Leader

Fais un Voeu
05.2022 - 08.2022

General Manager and Host

English Corner of International Tea, A & F University
01.2021 - 12.2022

Master of Arts - English

Zhejiang A & F University
01.2020 - 06.2024
Ingrid Bi