Inoke Lavaka
Christchurch,CAN
Summary
Proven to excel in high-pressure environments, I leveraged my attention to detail and clear communication at Titus Transport to enhance team productivity and efficiency. Skilled in material handling and fostering effective working relationships, my adaptability and disciplined approach consistently drove improvements in operational processes, contributing to a notable increase in customer satisfaction.
Overview
19
19
years of professional experience
Work History
3PL, Warehousing
Titus Transport
35 Waterloo Road
09.2023 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Removals
Dewandran Transport Ltd
Auckland, AUK
12.2020 - 05.2023
- Facilitated swift completion of emergency tree removals after storms or other natural events, reducing potential hazards for property owners and pedestrians alike.
- Maximized overall customer satisfaction through timely resolution of disputes related to advertisement removals or adjustments.
- Performed minor surgical procedures such as nail avulsions or wart removals, offering comprehensive care within the clinic setting.
- Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
- Developed a thorough understanding of company policies, industry regulations, and best practices for removals to ensure compliance and promote customer confidence.
Car Groomer
Roys Car Grooming
13 Freight Place, Māngere, Auckland 2022
10.2020 - 11.2020
- Collaborated with team members to complete large-scale detailing projects within tight deadlines.
- Enhanced customer satisfaction by providing thorough interior and exterior cleaning services for vehicles.
- Implemented safe practices when handling chemicals and equipment to ensure a hazard-free workplace for both employees and customers.
- Applied protective treatments to vehicle surfaces, ensuring lasting shine and protection against damage.
- Maintained a clean and organized work environment, resulting in increased productivity and streamlined operations.
- Utilized industry-specific tools and equipment for efficient car grooming processes, maximizing effectiveness while minimizing potential damage.
- Improved the appearance of vehicles by performing paint correction techniques such as buffing and polishing.
- Stayed up-to-date on the latest car grooming trends and techniques, incorporating them into daily routines for optimal results.
- Increased efficiency of detailing process by implementing time management strategies and prioritizing tasks.
- Contributed to a positive work environment by fostering strong teamwork, open communication, and continuous improvement efforts.
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Washed cars and trucks daily for auto dealership.
- Shined vehicle windows and windshields to remove water spots.
- Utilized high-pressure washers to clean vehicles and equipment.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Followed safety guidelines for cleaning vehicles and equipment.
- Wiped down and polished interior and exterior surfaces.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Polished windows and mirrors of vehicles and equipment.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Applied wax and sealants to exterior of vehicles and equipment.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Loader
AIRNZ
Auckland, AUK
12.2018 - 08.2020
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
- Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
- Participated in ongoing training sessions to stay current on industry best practices and enhance job performance.
- Collaborated with team members to maintain efficient workflow.
- Facilitated smooth communication between loaders, drivers, and other staff members to ensure seamless coordination during the loading process.
- Conducted regular inspections of loading equipment, ensuring proper functionality and reducing downtime due to malfunctions or repairs.
- Consistently met deadlines while maintaining high levels of attention to detail in the loading process.
- Operated scanning equipment to track orders and shipments.
- Strapped items down over protective padding to secure throughout transportation.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Funiture Removal
Gilberts Cartage
Auckland, AUK
06.2018 - 12.2018
- Managed inventory of moving supplies to ensure adequate stock levels for upcoming jobs.
- Supported a seamless transition into new spaces by reassembling furniture pieces upon arrival at the destination location.
- Contributed to positive client experiences by providing excellent customer service throughout the moving process.
- Demonstrated problem-solving abilities when faced with challenges such as tight spaces or difficult-to-move items during relocation projects.
Room Setting
Alexandra Trotting Club
Greenlane West Road And, Manukau Road, Greenlane,
10.2011 - 03.2018
- Inspected rooms to confirm adherence to department standards.
- Worked well in a team setting, providing support and guidance.
- Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Provided comprehensive assessment, goal setting and service plans.
- Located proper tooling, checked heights and adjusted settings.
- Retrieved documents and set up meeting rooms.
- Supervised stockroom activities and dispensed supplies.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Communicated effectively with dining staff and guests alike to promote adherence to dining room policies and standard operating procedures.
- Resolved complaints regarding housekeeping and room service.
- Assisted with setting up and breaking down equipment before and after shoots.
- Maintained productive workflow through on-time procedure starts and room turnarounds.
Dispatcher
Thermakraft Industries
11 Turin Place, Ōtara, Auckland 2013
04.2006 - 02.2014
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Maintained updated and detailed records of calls in physical and electronic database.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Communicated with customers to provide delivery updates and resolution.
- Preserved accurate records of dispatched orders, deliveries and receipts.
Education
Certificate - Sports And Recreation (incomplete)
M.I.T
Auckland, AUK2011
Tangaroa College
Otara, AUK12.2010
Skills
- Self-Motivated and Disciplined
- Attention to Detail
- Picking and Packing
- Sorting and Labeling
- Clear Communication
- Material Handling
- Punctual and Dependable
- Order picking and processing
Rugby Union
2004 - 2012
Rugby League
2013 - 2022
Boxing, Wrestling & Kickboxing
2011 - 2023
Timeline
3PL, Warehousing
Titus Transport
09.2023 - 11.2024
Removals
Dewandran Transport Ltd
12.2020 - 05.2023
Car Groomer
Roys Car Grooming
10.2020 - 11.2020
Loader
AIRNZ
12.2018 - 08.2020
Funiture Removal
Gilberts Cartage
06.2018 - 12.2018
Room Setting
Alexandra Trotting Club
10.2011 - 03.2018
Dispatcher
Thermakraft Industries
04.2006 - 02.2014
Certificate - Sports And Recreation (incomplete)
M.I.T
Tangaroa College