THANUSHAN YUGANATHAN
Auckland,New Zealand
Summary
Results-oriented professional with a proven track record in delivery driving and shift management. Demonstrated expertise in accurately loading and unloading delivery vehicles, ensuring customer satisfaction, and enforcing safety regulations. Skilled in data entry, customer service, and cash handling, with a strong focus on efficiency and problem-solving. A dedicated team player with excellent time management and communication skills.
Overview
11
11
years of professional experience
Work History
Delivery Driver
NZ post
East Tamaki
02.2022 - 04.2024
- Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for
- Prepared and made deliveries to customer accounts on assigned routes using company vehicles
- Delivered products to various locations throughout the city with accuracy and efficiency while adhering to all safety regulations
Shift Manager
McDonald's
Wellington
07.2016 - 11.2021
- Assisted customers with product selection, providing exceptional service experience
- Maintained a safe work environment by enforcing company policies and procedures
- Tracked employee progress and implemented corrective actions to minimize mistakes and promote growth
- Prepared and submitted daily reports to management
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents
Cleaner
Jani King Cleaning Company
08.2015 - 05.2016
Data Entry Clerk
Wellington Rugby League Club
Lower Hutt
01.2014 - 04.2014
- Verified the accuracy of data entered into the electronic records management system
- Performed daily maintenance activities such as backing up files and archiving old records
- Organized data into logical format for presentation in reports, documents, and other written materials
- Updated existing databases with new entries on a regular basis
- Located and corrected data entry errors with thorough verification methods
- Reviewed source documents to locate and enter data in specific data fields
- Verified accuracy of data entered by comparing it with source documents
Customer Service and Data Entry
Fast way
04.2013 - 06.2013
- Worked with coworkers to complete tasks
- Provided efficient and courteous service to customers at all times
- Responded quickly to meet customer needs and resolve problems
Customer Service and Data Entry
Tisco
01.2013 - 03.2013
- Experienced with social media and communications platforms
Education
NATIONAL CERTIFICATE IN EMPLOYMENT SKILLS -
Wellington Institute of Technology
Petone, WGN06-2016
HIGH SCHOOL -
Hutt Valley High School
Lower Hutt, WGN, New Zealand01-2014
VOCATIONAL PATHWAY - CONSTRUCTION AND INFRASTRUCTURE
Wellington Institute of Technology
04-2018
Skills
- Data Entry
- Retail Sales
- Customer Service
- Stocking and Replenishing
- Customer Relations
- Staff Management
- Cash Handling
- Cleaning and Sanitation
- Safety Standards
- Package handling
Languages
Tamil, Fluent
Personal Information
- Date of Birth: 04/08/95
- Nationality: Sri Lankan
Personal Qualities
- Trustworthy
- Conscientious
- Gentle
- Caring
- Confident
- Organised
- Independent
- Good interpersonal skills
- Appreciation for different lifestyles, values and perspectives
- Strong determination
- Self-motivation
- Strong work ethics
- High punctuality and attendance
Timeline
Delivery Driver
NZ post
02.2022 - 04.2024
Shift Manager
McDonald's
07.2016 - 11.2021
Cleaner
Jani King Cleaning Company
08.2015 - 05.2016
Data Entry Clerk
Wellington Rugby League Club
01.2014 - 04.2014
Customer Service and Data Entry
Fast way
04.2013 - 06.2013
Customer Service and Data Entry
Tisco
01.2013 - 03.2013
NATIONAL CERTIFICATE IN EMPLOYMENT SKILLS -
Wellington Institute of Technology
HIGH SCHOOL -
Hutt Valley High School
VOCATIONAL PATHWAY - CONSTRUCTION AND INFRASTRUCTURE
Wellington Institute of Technology