Summary
Work History
Education
Skills
References
Timeline
Generic

Ioana Taufalele

AUK

Summary

Energetic and goal-oriented young professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with positive attitude and commitment to continuous learning and growth.

Work History

Customer Services Coordinator

Qube
  • Coordinate the movement and flow of clients stock throughout New Zealand
  • Replying to high volume emails and following up on any uncompleted task
  • Solving client complaints quickly and efficiently
  • Organised monthly meetings with clients and accurately taking minutes

Covid Care in the Community Coordinator

WellSouth
  • Allocate patient to GP or clinical team for support
  • Daily use of Microsoft Word, Outlook, Excel and health system like BCMS & NCTS
  • Target 50 - 80 follow up calls to Covid patients per day
  • Organise the distribution of Pulse Oximeters / RATS tests all over the Southern Region

Other Experience

.
  • Fashion Intern, Charmaine Reveley
  • Night Stocker, Pak n Save
  • Bar Staff, East Street

Education

Bachelor of Design -

Otago Polytechnic

NCEA Level 1,2,3 -

Southland Girls High School

Skills

  • Data Entry
  • Technology Proficiency
  • Team building
  • Customer service focus
  • Client relationship building
  • Training and mentoring

References

References available upon request. 

Timeline

Customer Services Coordinator

Qube

Covid Care in the Community Coordinator

WellSouth

Other Experience

.

Bachelor of Design -

Otago Polytechnic

NCEA Level 1,2,3 -

Southland Girls High School

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Ioana Taufalele