IRINA ZAITEVA
Auckland,AUK
Summary
Experienced Project Manager offering 5+ years of both product and project management with excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.
Overview
11
11
years of professional experience
Work History
Senior Project Manager
Alfa Bank
01.2022 - Current
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Owned and prioritized product backlog for credit process automation
- Designed project workflows based on desired product requirements
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Allocated and approved team resource usage.
- Broke project into epics and implementable user stories.
- Attended Agile ceremonies, demos and production proving activities.
- Increased Automation rate of decision processes from 5% to 30% to its record high.
- Significantly increased functionality and efficiency of product (10+ changes and releases) which led to increase of approval conversion ratio up to 30%
Head of Antifraud Solutions
United Credit Bureau
03.2021 - 01.2022
- Analyzed proposed solutions strategies, providing advice on viability, sustainability and budgetary impacts.
- Maintaining full cycle of products development from scratch.
- Completed 4 products from scratch to market
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Analyzed user requirements and developed solutions to meet needs.
- Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
- Analyzed customer usage patterns of publicly available solutions to detect and prioritize areas in need of future enhancements.
- Wrote, updated and maintained project documentation.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Implemented business intelligence solutions to increase operational efficiency.
- Identified patterns and trends in large data sets and provided actionable insights that increased product sales up to 15%
- Owned and prioritized product backlog.
Head of Risk Process Effectiveness Division
URALSIB Bank
10.2012 - 03.2021
- Supervised daily planning, coordination and administration for division operations.
- Planned, designed, and scheduled phases for large risk management projects.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Implemented business intelligence solutions to increase operational efficiency.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Created dashboards to monitor and track key performance indicators.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Developed and implemented procedures to detect and prevent fraud.
- Kept fraud risk rates to it's historical minimum - 0,1% of total credit portfolio
- Worked with third-party vendors to access and analyze data and systems.
- Implemented internal controls to maintain integrity and accuracy of financial records.
- Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
Education
Bachelor of Science - Economics
UMTE
Saint-Petersburg02.2017
Skills
- Material and Labor Scheduling
- Timely Project Completion
- Project Goals and Milestones
- Project Management Body of Knowledge (PMBOK)
- Agile and Scrum Environments
- Trend Data Analysis
- Operational Efficiency
- Negotiation
Timeline
Senior Project Manager
Alfa Bank
01.2022 - Current
Head of Antifraud Solutions
United Credit Bureau
03.2021 - 01.2022
Head of Risk Process Effectiveness Division
URALSIB Bank
10.2012 - 03.2021
Bachelor of Science - Economics
UMTE
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