Summary
Overview
Work History
Education
Skills
Timeline
Generic

Iris Mackenzie

Wellington,Auckland

Summary

I have had much experience in hospitality and feel extremely confident at my waitressing abilities. Although I haven't had as much experience in retail, I am a confident communicator and sales person. My work experience shows my diligent mindset. I have maintained a long term relationship with my local cafe, Orvieto which shows my commitment and loyalty. Over my time as an employee, I have reached a point where I am able to take responsibility over any work place.

Overview

7
7
years of professional experience

Work History

Waitress/Barista

Nikau Cafe
02.2024 - Current

I currently work as a barista and waitress at Nikau Cafe. I have become confident at my skills of making coffee in the months I have worked here. I have also learnt to cash up at the end of the day and close the cafe on my own.

Waitress/Barista

Orvietto
07.2018 - 01.2024

I worked here on and off for about 6 years. I learn't to make coffee aswell as becoming a confident waitress.

Kitchen Hand

Cumberland Hall
03.2023 - 11.2023

I worked as a dishwasher and server at the university hall, Cumberland in Dunedin. I became extremely efficient in washing dishes as the rest of the kitchen was relying on me at all times. I also learnt to keep my section tidy and leave the kitchen clean when I left. Cumberland was a hall of 400 students so I also learnt to deal with a high number of people and their requests.

Volunteer

Blue Oyster
02.2023 - 11.2023

I volunteered at the Blue Oyster Gallery in Dunedin. I helped set up events and became confident in communicating with new people coming in and out of the gallery with questions. I learnt a lot about contemporary art and the way gallery's function.

Retail Sales Associate

Nu To U
09.2022 - 02.2023

'Nu To U' is a luxury second hand clothing store that I worked at over my university break a couple years ago. I worked in the store alone so had a lot of responsibilities including the overall wellbeing of the shop. I learnt a lot about retail and sales. I also became confident in using the till and dealing with customer complaints.

Waitress

Candy Shop
04.2020 - 01.2022

I worked here in my last two year of high-school. It gave me great experience it fine dining and the right way to behave as a server in a high stress environment.

Babysitter

Neighbor
03.2020 - 01.2022

I worked casually as a babysitter for one of my neighbours. From this experience I learnt how to take full responsibility over others.

Waitress

Love Exposure
05.2021 - 12.2021

I worked at this restaurant before I left Auckland for University.

Waitress

Taksim
03.2017 - 06.2017

Education

Bachelor of Arts - English And Art History

Victoria University of Wellington
Wellington, NZ
02.2025

Skills

  • Customer service
  • Strong multitasking
  • Team collaboration
  • Making coffee
  • Opening and closing the coffee machine
  • Working a till
  • Cashing up
  • Closing and opening store/cafe
  • Confident writer

Timeline

Waitress/Barista

Nikau Cafe
02.2024 - Current

Kitchen Hand

Cumberland Hall
03.2023 - 11.2023

Volunteer

Blue Oyster
02.2023 - 11.2023

Retail Sales Associate

Nu To U
09.2022 - 02.2023

Waitress

Love Exposure
05.2021 - 12.2021

Waitress

Candy Shop
04.2020 - 01.2022

Babysitter

Neighbor
03.2020 - 01.2022

Waitress/Barista

Orvietto
07.2018 - 01.2024

Waitress

Taksim
03.2017 - 06.2017

Bachelor of Arts - English And Art History

Victoria University of Wellington
Iris Mackenzie